Dynamic leader with a proven track record at KidsPeace National Centers, enhancing staff competency and patient care through effective team management and therapeutic techniques. Skilled in trauma-informed care and multidisciplinary collaboration, demonstrated adaptability, and ethical practice, significantly improving patient outcomes. Excelled in problem-solving and organizational skills, ensuring high-quality, respectful service delivery.
Overview
15
15
years of professional experience
Work History
Treatment Team Supervisor
KidsPeace National Centers
06.2016 - Current
Managed the day-to-day operations of the residence units including the scheduling of staff to ensure appropriate coverage.
Promoted effective job performance and treatment of thirty plus residents by providing ongoing supervision and training resulting in enhanced staff competency and high quality care.
Managed and have the ability to handle challenging patient behaviors with respect and the goal, whenever possible, to teach alternative productive behaviors.
Served as liaison between staff, upper management and other key offices pertinent to the day-to-day operations.
Documented ongoing supervision and feedback given to staff by using supervisor observation records to successfully track and formalize evaluations.
Explained, enforced and supported all policies and procedures to patients ensuring an inclusive and respectful community, all to promote self-advocacy, collaboration and independence.
Behavior Health Professional
MAS Community Health
12.2009 - 05.2017
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Implemented trauma-informed practices throughout clinical work, creating a safe environment conducive to healing for all individuals involved.
Provided crisis intervention support, deescalating situations and preventing potential harm to clients or others.
Educated family members on various aspects of behavior health disorders, empowering them to better support their loved one''s recovery journey.
Enhanced client engagement with therapeutic activities that promoted skill development and emotional regulation.
Conducted thorough assessments and evaluations, accurately identifying client needs and appropriate interventions.
Human Resources Assistant
Vision Care of Maine
10.2015 - 06.2016
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources databases.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Organized new employee orientation schedules for new hires.
Education
MBA - Health Care Management
Husson University
Bangor, ME
05-2013
Bachelor of Science - Biologie
Husson University
Bangor, ME
05-2008
Skills
Team management
Interpersonal skills
Therapeutic techniques
Ethical practice
Multidisciplinary collaboration
Trauma-informed care
Problem-solving
Adaptability and flexibility
Decision-making
Self motivation
Reliability
Organizational skills
Languages
French
Timeline
Treatment Team Supervisor
KidsPeace National Centers
06.2016 - Current
Human Resources Assistant
Vision Care of Maine
10.2015 - 06.2016
Behavior Health Professional
MAS Community Health
12.2009 - 05.2017
MBA - Health Care Management
Husson University
Bachelor of Science - Biologie
Husson University
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