Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ali Mourad

Dearborn Heights,MI

Summary

Dynamic culinary professional with extensive experience at Dearborn Public Schools, excelling in teaching culinary skills and enforcing safety standards. Recognized for exceptional customer service and attention to detail, I effectively manage inventory and train staff, fostering teamwork and achieving high satisfaction scores in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Instructional Technician

Dearborn Public Schools
10.2023 - Current
  • Teach and demonstrate culinary skills (knife cuts, food prep) to students.
  • Supervise students in the kitchen lab, ensuring safety and proper techniques.
  • Order and manage food/supply inventory, minimizing waste.
  • Enforce health codes, sanitation standards, and kitchen safety protocols and equipment guidelines.
  • Help set up and clean up lab demonstrations.
  • Train and prepare students for ProStart and other culinary competitions.
  • Teach dining room operations including service techniques, plating, and customer service.

Prep/Lead Line Cook

The Great Commoner
06.2023 - 12.2024
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Prepare and assemble Grab and Go items ( sandwiches,salads, parfait cups)

Prep/Line Cook Trainer/Cashier Team Lead

Kabob Inn
01.2021 - 05.2023
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
  • Manage inventory, order food/supplies, and maintain organization of storage areas.

Cashier/Night Shift Supervisor

7-11 Convenience Store
05.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Cash handling and retail operations, including lottery ticket and liquor sales in regulated environments.
  • Customer service and compliance with age-restricted sales guidelines.

Education

Associate of Applied Science - Hotel, Resort And Restaurant Management

Henry Ford College
Dearborn, MI
06-2025

Culinary Arts

Henry Ford College
Dearborn, MI
05-2025

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Certification

  • Servsafe Managers Certificate( National Restaurant Association )
  • Servsafe Alcohol Server certificate( National Restaurant Association)
  • Certified Hospitality Supervisor( American Hotel& Lodging Association)
  • Certified Guest service Professional( American Hotel&Lodging Association )
  • Certified Culinarian ( Henry Ford College )

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Instructional Technician

Dearborn Public Schools
10.2023 - Current

Prep/Lead Line Cook

The Great Commoner
06.2023 - 12.2024

Prep/Line Cook Trainer/Cashier Team Lead

Kabob Inn
01.2021 - 05.2023

Cashier/Night Shift Supervisor

7-11 Convenience Store
05.2020 - 01.2021

Associate of Applied Science - Hotel, Resort And Restaurant Management

Henry Ford College

Culinary Arts

Henry Ford College

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