Ali Murphy
Cincinnati,OH
Summary
Customer-focused professional with experience in retail, manufacturing, and operations support. Proven ability to assist customers, handle transactions, and maintain organized work environments. Strong communication and problem-solving skills with a commitment to delivering excellent service. Adaptable and eager to transition into a customer service role within an office setting, utilizing organizational abilities, attention to detail, and a results-driven approach to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Machine Operator
SST BEARING CORPORATION
06.2024 - Current
- Maintained communication with internal teams to ensure quality standards.
- Managed customer orders and inspections, ensuring accuracy in product delivery.
- Organized and maintained detailed records of machine operations and maintenance.
Welder
ATW
11.2023 - 01.2024
- Worked in a team-oriented production environment, ensuring products met quality standards.
- Used various tools to ensure accuracy and precision in the assembly process.
Machine Operator
POSITECH CORPORATION
07.2023 - 10.2023
- Assisted in a team environment to ensure timely production and workflow.
- Communicated with team members to solve issues and maintain efficiency.
Sales Associate Manager
SILVERTON HARDWARE
08.2022 - 07.2023
- Provided face-to-face customer service, assisting with product selection and inquiries.
- Restocked shelves and maintained an organized floor to improve customer experience.
- Processed cash and card transactions accurately using a POS system.
Education
High School Diploma -
Madeira High Schoo
Madeira, OH05-2023
High School Diploma -
Live Oaks Career Campus
Milford, OH05-2023
Skills
- Customer Service & Client Interaction
- Communication & Problem-Solving
- Attention to Detail & Organization
- Cross-functional Collaboration
- Team Collaboration
- Adaptability to Fast-Paced Environments
- Safety Protocol Adherence
- IT Literate
Timeline
Machine Operator
SST BEARING CORPORATION
06.2024 - Current
Welder
ATW
11.2023 - 01.2024
Machine Operator
POSITECH CORPORATION
07.2023 - 10.2023
Sales Associate Manager
SILVERTON HARDWARE
08.2022 - 07.2023
High School Diploma -
Madeira High Schoo
High School Diploma -
Live Oaks Career Campus
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