Ali Pierce
Fulton
Summary
Dedicated, hardworking and committed to becoming a dependable and valuable team member. Excellent time management skills combined with a superior knowledge of the customer service industry. Perfect for working under pressure Authorized to work in the US for any employer
Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse/ PIV Operator
3M
Cordova, IL
08.2021 - 08.2022
- Promptly and accurate calculated quantities of material.
- Worked independently and as part of a team and interacted appropriately with others.
- Operated machinery to ensure efficient production processes and maintain quality standards.
- Monitored equipment performance to identify issues and implement corrective actions promptly.
- Operated scanner to record materials received and distributed.
- Communicated between departments to understand what materials were needed.
Key Holder/Assistant Manager
Dollar General
Clinton, IA
04.2017 - 07.2021
- Managed inventory and met inventory goals.
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Adhered to HR and companies policy and procedure guidelines, when handling stressful and confidential employee situations.
- Handled and counted cash at beginning and end of shift.
- Was sent to other stores as manager to boost sales and share sale insight.
- Planned and prepared work schedules.
- Trained and mentored new team members on customer service standards and operational protocols.
Quality Technician/ Communicator
Custom-Pak
Clinton, IA
04.2014 - 03.2019
- Interface with technicians and engineers to diagnose and fix issues with products and machines.
- Communicate between machine operators and Human Resources to express concerns and resolve issues.
- Conducted quality inspections on production lines to ensure compliance with industry standards.
- Implemented corrective actions for non-conforming products, enhancing overall product integrity.
Cashier
Dollar Tree
Plymouth, MA
10.2016 - 02.2017
- Display high standards of ethical conduct, honesty, and integrity.
- Assisted customers with any complaints or concerns regarding products of payment.
- Delivered deposits to bank.
- Promoted toy sales for Toy for Tots, winning the most donated toy in the state.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High school diploma -
Westview High School
Avondale, AZIn Progress in Transcription - undefined
Transcribe Anywhere
RemoteSkills
- Inventory
- Team Member
- Customer Service
- Forklift Operator
- Transcription
- Typing
- Sales
- Customer service
- Warehouse experience
- English
- Communication skills
- Forklift
- Machining
- Assembly
- Organizational skills
- Time management
- Computer skills
- Microsoft Excel
- Teamwork and collaboration
- Problem-solving
- Troubleshooting
- Attention to detail
Certification
- Forklift Certification
- Business analysis Present
- Process management
Timeline
Warehouse/ PIV Operator
3M
08.2021 - 08.2022
Key Holder/Assistant Manager
Dollar General
04.2017 - 07.2021
Cashier
Dollar Tree
10.2016 - 02.2017
Quality Technician/ Communicator
Custom-Pak
04.2014 - 03.2019
In Progress in Transcription - undefined
Transcribe Anywhere
High school diploma -
Westview High School