ALI RAZA
West Friendship,MD
Summary
Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Technician
TOWSON AUTO REPAIR
04.2022 - 11.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
Operations Manager
LOAD MY FREIGHT LLC
02.2021 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Company Accountant
SARWAT TRANSPORTS LLC
01.2018 - 02.2021
- Used advanced software to prepare documents, reports, and presentations.
- Contacted customers to immediately find resolutions for escalated issues.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Prepared working papers, reports and supporting documentation for audit findings.
Education
High School Diploma -
PUNJAB GROUP OF COLLEGES
RAHIM YAR KHAN03.2017
Skills
- P&L Management
- Incidents Management
- Customer Service
- Performance Reporting
- Production
- Organizational Management
- Performance Monitoring
- Financial Management
- Inventory Management
- Customer Retention
- Maintenance Planning
- Business Development
- Business Planning
- Vehicle Inspections
- Preventative Maintenance
- Problem Solving
- Fluid Services
- Advanced Diagnostics
- Tire Services
- Brake Systems
- Parts Replacement
Accomplishments
- Earned the “BEST EMPLOYEE” Award in 2023 for BRINGING MORE BUSINESS TO COMPANY..
Certification
Maryland State Inspector
Timeline
Auto Technician
TOWSON AUTO REPAIR
04.2022 - 11.2023
Operations Manager
LOAD MY FREIGHT LLC
02.2021 - 03.2022
Company Accountant
SARWAT TRANSPORTS LLC
01.2018 - 02.2021
High School Diploma -
PUNJAB GROUP OF COLLEGES