Ali Reed
Boston,MA
Summary
Professional with strong background in designing and developing instructional materials for diverse audiences. Adept at utilizing range of educational technologies and methodologies to create effective learning experiences. Known for strong collaboration skills, adaptability to changing project needs, and focus on achieving measurable results. Skilled in curriculum development, e-learning platforms, and multimedia content creation. Recognized for excellent communication, problem-solving abilities, and fostering productive team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Education Product Manager
Digital Medicine Society
01.2022 - Current
- Spearheaded the development and design of cutting-edge online educational programs for B2B and B2C audiences, integrating digital medicine technologies to transform healthcare knowledge and practice across diverse global users
- Crafted dynamic, learner-focused curricula using advanced instructional design methodologies, delivering engaging and industry-aligned content that drove measurable outcomes
- Forged strategic partnerships with academic institutions, industry leaders, and external stakeholders to expand the reach and impact of educational initiatives, ensuring scalability and alignment with emerging trends in digital health
- Implemented robust data strategies and analytics frameworks to evaluate program effectiveness, leveraging insights to iteratively enhance course design and optimize learner outcomes
- Orchestrated cross-functional collaboration across communications, technology, and partnership teams, ensuring seamless execution of user-centered educational experiences aligned with organizational goals
- Directed the end-to-end course development lifecycle, from conducting needs assessments to post-launch evaluations, ensuring alignment with strategic learning objectives and continuous improvement through data-driven methodologies
- Devised and executed innovative learner engagement strategies, achieving a 55% increase in engagement and driving improved satisfaction among both B2B clients and B2C learners
- Established and led the implementation of a comprehensive helpdesk system, streamlining user support and resolving inquiries with efficiency and precision
Event Planner
Worcester Polytechnic Institute
01.2017 - 01.2022
- Coordinated and executed over 1,400 annual events, conferences, and meetings for WPI students, faculty, staff, alumni, and external clients, ensuring seamless event experiences
- Collaborated with the WPI community to plan diverse events, including student socials, fundraisers, receptions, multi-day conferences, and Commencements with up to 2,000+ attendees
- Cultivated and maintained strong working relationships with colleagues, clients, and service providers to ensure smooth event execution and alignment with expectations
- Directed event services, including facilities, A/V, catering, bar service, security, and external vendors, ensuring both client satisfaction and adherence to university standards
- Designed and communicated clear, strategic event layouts and floor plans, ensuring successful execution by all service providers
- Recruited, trained, and supervised a team of 20+ student staff, fostering a collaborative and efficient work environment within the Events Office
Game Day Operations & Community Events Intern
Worcester Sharks Professional Hockey
01.2015 - 01.2016
- Spearheaded the development and execution of innovative marketing campaigns and game-day promotions to enhance fan engagement and drive attendance
- Coordinated and actively participated in community outreach initiatives, fostering partnerships with youth hockey leagues, local sponsors, and the American Hockey League
- Supported full-time staff in maintaining and strengthening community relationships and membership programs, contributing to increased local engagement and long-term partnerships
- Led a team of 30+ interns, overseeing recruitment, scheduling, onboarding, and training to ensure seamless game-day operations and event support
- Produced and directed the short documentary 'Our Team: Bringing Hockey Back to Worcester' showcasing the team's impact on the local community
Education
Bachelor of Arts - Communications and Media Studies
Worcester State University
Worcester, MA05.2016
Skills
- Project management
- Course material creation
- Interactive design
- Curriculum design
- Course evaluation
- Adult learning theories
- Instructional design strategies
- Iterative development
- E-learning design
- Customer service
- Articulate 360
- Google workspace
- Customer relationship management (CRM)
- Remote work
Certification
- Online Learning Certification, Duke University Continuing Education, October 2024
- DOMO Professional Certification, Domo, Inc., August 2024
Timeline
Education Product Manager
Digital Medicine Society
01.2022 - Current
Event Planner
Worcester Polytechnic Institute
01.2017 - 01.2022
Game Day Operations & Community Events Intern
Worcester Sharks Professional Hockey
01.2015 - 01.2016
- Online Learning Certification, Duke University Continuing Education, October 2024
- DOMO Professional Certification, Domo, Inc., August 2024
Bachelor of Arts - Communications and Media Studies
Worcester State University
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