Experienced with leading shop teams and managing operational processes to ensure efficiency. Utilizes strong organizational skills to maintain orderly and productive environments. Knowledge of safety protocols and equipment maintenance, ensuring optimal shop performance.
Diligent with hands-on experience managing day-to-day shop operations and ensuring efficient workflow. Successfully led teams to complete tasks on time, maintaining high standards of quality. Demonstrated ability in problem-solving and team leadership.
Retail professional with a history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Overview
7
7
years of professional experience
Work History
Shoe Lead
Kohl's Stores
07.2021 - Current
I am working there still
I used to be a sales representative but now I am a shoe lead
Look over all the shoes in the department, put shoes where they are supposed to go
I have also accomplished other stuff like working in the customer service area a lot, opening and closing doors if managers were busy, unload truck and talk to higher ups on stuff needed to be done in the store
Increased sales by a huge percentage through upsells and cross-selling of additional products and services
Recruited and trained new sales representatives
Resolved conflicts among staff members swiftly, maintaining a positive work environment conducive to high performance.
Led team meetings, fostering open communication and collaboration among staff members for smoother operations.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Representative
Fat Ducks Pizza
01.2018 - 12.2018
I was making pizzas, delivering pizza, and also handling the register
Utilized social media platforms to engage with potential customers and build brand awareness.
Education
Bachelor of Business Administration And Management - Supply Chain Management
California State University, Sacramento
Sacramento, CA
05-2026
Skills
Customer service
Communication skills
Time management
Computer literacy
Basic math
Cashiering
Computer skills
Marketing
Microsoft PowerPoint
Health and safety
Stock replenishment
Leadership Experience
Timeline
Shoe Lead
Kohl's Stores
07.2021 - Current
Sales Representative
Fat Ducks Pizza
01.2018 - 12.2018
Bachelor of Business Administration And Management - Supply Chain Management