Experienced with leading shop teams and managing operational processes to ensure efficiency. Utilizes strong organizational skills to maintain orderly and productive environments. Knowledge of safety protocols and equipment maintenance, ensuring optimal shop performance.
Diligent with hands-on experience managing day-to-day shop operations and ensuring efficient workflow. Successfully led teams to complete tasks on time, maintaining high standards of quality. Demonstrated ability in problem-solving and team leadership.
Retail professional with a history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Work History
Fingerprinting , Car Registraion and Notary Public
1 Year 7 Months
A1 WIRELESS LLC Live Scan & Fingerprinting | 03.2025 - Current
Verified signer identity, witness presence, and document completeness before notarization.
Administered oaths and acknowledgments in compliance with state notary requirements.
Recorded notarial acts accurately in journal entries for audit readiness.
Reviewed signatures, dates, and forms to prevent rejection or processing delays.
Resolved customer inquiries through phone, email, and chat while maintaining accurate case documentation.
Updated CRM records with detailed notes, order changes, and interaction history.
Streamlined processes to improve efficiency, reduce bottlenecks, and support consistent delivery.
Implemented policy and procedure updates to improve compliance and reduce risk.
Shoe Lead
5 Years 3 Months
Kohl's Stores | 07.2021 - Current
I am working there still
I used to be a sales representative but now I am a shoe lead
Look over all the shoes in the department, put shoes where they are supposed to go
I have also accomplished other stuff like working in the customer service area a lot, opening and closing doors if managers were busy, unload truck and talk to higher ups on stuff needed to be done in the store
Increased sales by a huge percentage through upsells and cross-selling of additional products and services
Recruited and trained new sales representatives
Resolved conflicts among staff members swiftly, maintaining a positive work environment conducive to high performance.
Led team meetings, fostering open communication and collaboration among staff members for smoother operations.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Representative
11 Months
Fat Ducks Pizza | 01.2018 - 12.2018
I was making pizzas, delivering pizza, and also handling the register
Utilized social media platforms to engage with potential customers and build brand awareness.
Education
Bachelor of Business Administration And Management - Supply Chain Management
California State University, Sacramento | Sacramento, CA | 05-2026
Have my associates in General business. Currently finishing my Supply Chain Management Major for the degree. Have completed some accounting classes like the basic minimum of it.
Have experience with Excel
GPA: above 3.0
Skills
Customer service
Communication skills
Time management
Computer literacy
Basic math
Cashiering
Computer skills
Marketing
Microsoft PowerPoint
Health and safety
Stock replenishment
Leadership Experience
Timeline
Fingerprinting , Car Registraion and Notary Public
A1 WIRELESS LLC Live Scan & Fingerprinting
03.2025 - CurrentRead More
Shoe Lead
Kohl's Stores
07.2021 - CurrentRead More
Sales Representative
Fat Ducks Pizza
01.2018 - 12.2018Read More
California State University, Sacramento
Bachelor of Business Administration And Management from Supply Chain Management
Notary Public Assistant and Fingerprinting Tech at DWS Notary and FingerprintingNotary Public Assistant and Fingerprinting Tech at DWS Notary and Fingerprinting