ALI SALAL
Columbus,OH.
Summary
Cyber security major with a wide range of interests and abilities looking to get professional experience via an internship. Skilled in providing technical assistance, configuring hardware, dealing with networks, and understanding operating system requirements. Expert remote support expert with experience in technical support, infrastructure management, and user support. Superior work ethic and dedication to quality define this IT specialist.
Overview
6
6
years of professional experience
Work History
Roads Express
02.2018 - Current
- Commended for quickly resolving complex issues, including system crashes, network slowdowns, connectivity problems, security breaches, virus infections, and more
- Secure users’ Wi-Fi, LAN, and VOIP by providing and configuring secure access and tuning critical access-related troubleshooting
- Access administration across active directory, on prem applications and platforms, as well cloud-based applications
- Provide administrative role by maintaining and modifying active directories (e.g., Active Directory User Accounts, Organization Units, Group Policy, Group Membership)
- Performs user administration, managing user account access for joiners, movers, and leavers.
Education
Bachelor of Science - Cyber Security
Franklin University
Columbus, OH.2023
Skills
- TECHNICAL SUMMARY
- Platforms: Windows OS
- Networking: Routing & Switching
- Hardware: Desktops, Laptops, Docking stations, Monitors, Computer Peripherals, Printers
- Applications: Microsoft Word, Microsoft Excel, Microsoft Outlook
Accomplishments
- Certifications: Microsoft Azure fundamentals (In progress)
Timeline
Roads Express
02.2018 - Current
Bachelor of Science - Cyber Security
Franklin University
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