Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ali Sater

Dearborn Heights

Summary

Detail-oriented logistics professional with expertise in SAP, sales support, and customer service. Proven track record in managing pricing data, processing RFPs, and troubleshooting EDI and IDoc issues. Recognized for strong analytical skills and effective communication that drive operational efficiency and data accuracy in fast-paced environments. Advanced proficiency in Microsoft Office and enterprise systems.

Overview

4
4
years of professional experience

Work History

Quoting Analyst

Hollingsworth Logistics
Dearborn
09.2024 - Current
  • Sent the PPS (Price Point Sheet) to Ford, and updated the SAP system upon approval.
  • Coordinated with vendors to obtain RFQs aligned with Ford pricing, MOQ, lead times, and ship multiples.
  • Followed up with vendors on incorrect quotes, and gathered missing setup information for SAP integration.
  • Scheduled meetings and maintained vendor communications to streamline the quoting process.

Master Data Analyst

Hollingsworth Logistics
Dearborn
12.2023 - Current
  • Maintained master data records in multiple enterprise systems.
  • Led data cleansing initiatives to remove duplicate and obsolete entries.
  • Coordinated with IT department to resolve any data-related technical issues.
  • Audited data regularly to guarantee data integrity and quality.
  • Created and maintained customer master data in SAP system.
  • Managed the setup of new components and kits, and updated BoMs regularly and effectively.
  • Processed RFPs were sent from Ford Service.
  • Processed manual sales orders from different customers, including, but not limited to, Ford of Australia, Ford of Thailand, and Ford of Dubai.
  • Cleared IDocs, allowing for Ford releases to show in SAP.
  • Resolved EDI inbound/outbound issues.
  • Handled ASN issues by contacting suppliers, checking the Ford system (SNC and IMS2), and updating the raw data in SAP.
  • Entered data into spreadsheets accurately and efficiently using MS Excel software.

Shortage & Overage Clerk

Hollingsworth Logistics
Dearborn
08.2023 - 11.2023
  • Reconciled inventory discrepancies by tracking overages and shortages.
  • Collaborated with the warehouse and customer service teams to resolve count issues.
  • Documented resolution of errors, and updated systems accordingly.
  • Managed an Excel sheet report that displayed current shortages and overages, and was updated regularly.

Sales Representative

Patriot Wholesale
Dearborn Heights
02.2021 - 01.2023
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Analyzed customer feedback to improve products and services.
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Greeted and assisted customers to foster positive experiences.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Developed key customer relationships to increase sales.
  • Maintained accurate records of all sales and prospecting activities.
  • Generated new sales leads through cold calling and networking activities.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Some College (No Degree) - Computer Science

University of Detroit Mercy
Detroit, MI

Skills

Technical skills

  • SAP (Master Data, Sales Orders, EDI, IDocs, BOM Management)
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Database Management
  • Data Analysis and Reporting
  • Project Coordination
  • Root Cause Analysis
  • Documentation and Process Mapping
  • Inventory Management Systems
  • RFQ and RFP handling
  • ASN and EDI issue resolution

Soft skills

  • Critical thinking
  • Problem solving
  • Effective verbal and written communication
  • Customer service
  • Vendor and stakeholder relations
  • Team Collaboration
  • Adaptability in fast-paced environments
  • Attention to detail
  • Time management
  • Cross-functional collaboration

Languages

English
Full Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Quoting Analyst

Hollingsworth Logistics
09.2024 - Current

Master Data Analyst

Hollingsworth Logistics
12.2023 - Current

Shortage & Overage Clerk

Hollingsworth Logistics
08.2023 - 11.2023

Sales Representative

Patriot Wholesale
02.2021 - 01.2023

Some College (No Degree) - Computer Science

University of Detroit Mercy

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Ali Sater