Ali Siaj
F&B Operations
Riyadh,MIDDLE REGION
Summary
BA- educated- Catering and Projects Manager with 16+ years working in the F&B sector.
Full operational Project management; Business development; Training and coaching the leadership team to execute initiatives that produce consistently high levels of performance and service; Ensuring that guest satisfaction is kept to the highest level; Establishing strong networks, stay up-to-date with market developments and proactively take action to carry the business to greater heights.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Head of Food and Beverage Operations
Exceptional Foods Company
Riyadh, Saudi Arabia
09.2022 - 05.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Achieved target average 30,000 SAR per Dinner Meal, with 80 seats capacity.
- Organized and detail-oriented with strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Skilled at working independently and collaboratively in team environment.
Food and Beverage Consultant and Events Planner
Free Lancing
Riyadh, Saudi Arabia
08.2022 - 10.2022
- Assisted restaurant management with preparation of realistic budget and menu that enabled business success.
- Reviewed current business levels in restaurant operations and recommended priority shifts to enhance profitability.
- Monitored and evaluated food supplies and confirmed performance within established budget and in compliance with local, state and federal health regulations.
- Evaluated employee performance and made recommendations to food services director concerning wage and salary adjustments, hiring, terminations and transfers.
- Controlling Food & Beverages Cost as 22% average.
Catering & Project Manager/Operations Manager
Mayyar United Support Services
Riyadh, KSA
08.2016 - 08.2022
- Manage operation and financial position inside out and understand local trading area and competitor activity so can help Guests & Colleagues with any information needed, as well as maintaining the market leading position.
- Exceeded annual revenue target of catering transactions by around 30% in 2019; managed large-scale client’s contract, as VVIP Guests, Governments and corporate clients.
- Performed huge luxury events which exceeding 800 pax per event.
- Make recommendations to owner for Catering ideas, menu changes, operational changes and marketing activities that will enhance profitability.
- Prepare budgets, forecasts and financial reports as required by CEO.
- Implement strategies to deliver desired financial performance and market share
- Make sure our operations meet required standards of food hygiene and safety at all times.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Continuously review and monitor Step-by-Steps ensuring they are up-to-date, relevant and keep us in position of market leader
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Operated Saudi Fine-dining Restaurant with Capacity of 300 pax.
- Select, recruit, induct, train and develop best team in business who excel at delighting our guests every time we cater them.
- Monitor and manage sequence of service, manning levels and skills, attitudes and performance of all our colleagues to ensure profitability and smooth running of operation and total delight of our guests.
- Offer help and assistance to all colleagues when they need it to make sure achieving goals.
- Provide ongoing coaching, counseling, guidance and training and development to colleagues to ensure they can give their very best service to our guests.
Franchise, Restaurant Manager
MIRA FOODS CO, Noodle House restaurant
Olaya, Riyadh
07.2014 - 08.2016
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Plans, organizes, directs and evaluates performance of assigned staff; establishes performance requirements and personal development targets.
- Organize with accountant company assets including (Office supplies, furniture, kitchen equipment)…
- Organize on Job Training for personnel and evaluate effectiveness based on key performance evaluation.
- Role model for service team as guidance, leadership and inspiration in all aspects of service.
- Develop maintenance team able to perform job obligations and duties
- Make sure that operations meet required standards of food hygiene and safety at all times.
- Control all Generic standard forms in respective folders adhering to document control procedures.
- Maintain document systems.
- Preparing market analysis and surveys, market penetration, identify market needs, build financial cost analysis
- Costing, ordering, P&L, Inventory…
Assistant Restaurant Manager.
MIRA FOODS CO. LUSIN restaurant
Olaya, Riyadh, KSA
02.2011 - 06.2014
- Role model for service team as guidance, leadership and inspiration in all aspects of service.
- Managed team of up to 40 restaurant staff, maintaining exceptional customer service and quality standards.
- Continuously review and monitor Step-by-Step for all transaction, training and communication meetings as up-to-date as possible
- Conducted regular meetings with staff to discuss performance and address any issues
- Make sure that operations meet required standards of food hygiene and safety at all times
- Verified prepared food met standards for quality and quantity before serving to customers.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Analyzed daily sales figures and developed strategies to increase sales.
- Designed and implemented strategies to reduce costs and waste.
F&B Supervisor, Night Auditor
Massabki Hotel
Chtoura , Lebanon
01.2009 - 01.2011
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
Supervisor
Chateau Kefraya
Bekaa, TN
04.2008 - 10.2008
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
BBA - Hospitality Management & Turisum
Art, Science, & Tech University in Lebanon, AUL
Lebanon 09.2007 - 08.2010
Skills
Computer Skillsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Head of Food and Beverage Operations
Exceptional Foods Company
09.2022 - 05.2023
Food and Beverage Consultant and Events Planner
Free Lancing
08.2022 - 10.2022
Catering & Project Manager/Operations Manager
Mayyar United Support Services
08.2016 - 08.2022
Franchise, Restaurant Manager
MIRA FOODS CO, Noodle House restaurant
07.2014 - 08.2016
Assistant Restaurant Manager.
MIRA FOODS CO. LUSIN restaurant
02.2011 - 06.2014
F&B Supervisor, Night Auditor
Massabki Hotel
01.2009 - 01.2011
Supervisor
Chateau Kefraya
04.2008 - 10.2008
BBA - Hospitality Management & Turisum
Art, Science, & Tech University in Lebanon, AUL
09.2007 - 08.2010
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