Ali Tek
Falmouth,MA
Summary
Detail oriented, punctual, professional team player who strives to provide exceptional friendly and courteous customer service
Overview
5
5
years of professional experience
Work History
Housekeeper
Tides Motel
03.2024 - 05.2024
- In my role as a Housekeeper and Room Service Attendant, I took pride in maintaining cleanliness and providing essential services to guests
- Beyond keeping rooms tidy, I also delivered room service with care and efficiency, ensuring guest satisfaction during their stay
- Additionally, I readily assisted with laundry and front desk tasks as needed, contributing to the smooth operation of the motel.
Cashier/Cook
Provincetown House of Pizza
09.2023 - 02.2024
- As a Food Service Associate, I bring a diverse skill set encompassing cash handling, cooking prep, and dishwashing
- I've efficiently managed cash transactions, contributed to food preparation tasks, and maintained cleanliness through operating dishwashers
- With a strong focus on customer service and attention to detail, I've received positive feedback for my adaptability, teamwork, and dedication to ensuring a clean and organized dining environment.
Receptionist
Seahaven Beach Resorts
06.2023 - 08.2023
- As a Day Shift Receptionist, I handled various responsibilities including guest check-in and check-out procedures, answering phone calls, assisting guests with reservations, and addressing any concerns or complaints they may have
- My role requires excellent communication skills, a friendly demeanor, and the ability to multitask effectively while ensuring guests feel welcomed and attended to throughout their stay.
Team Member
Whataburger
05.2023 - 08.2023
- I am working as a team member in Whatburger, my duties are preparing food, manning drive-thru windows, restocking foods, unloading food shipments, and answering customer questions regarding menu items, policies, and services.
Night Auditor
Lukka hotel
06.2020 - 09.2022
- As a Night Auditor & Reservations Coordinator, my primary responsibility was managing overnight operations at the hotel reception
- I facilitated smooth check-in and check-out processes for arriving guests, ensuring their information was accurately entered into the system
- Alongside these tasks, I handled laundry duties, managed phone calls and email correspondence, and liaised with management to address any issues that arose during the night
- Additionally, I played a key role in coordinating staff activities for the upcoming day, ensuring a seamless transition between shifts
- Providing exceptional guest service, I arranged transportation for guests and resolved any complaints promptly
- Furthermore, I accommodated guests with early check-ins and late checkouts, striving to meet their needs and enhance their overall experience.
Barista
BLACK CAT COFFE LAB
06.2019 - 09.2020
- In my role as Barista at a third-generation coffee establishment, I took charge of opening and closing procedures, ensuring the smooth operation of the café
- Each day, I meticulously opened the shop, prepared and served coffee to guests, and introduced them to various brewing methods and different coffee beans each of them from several farms around the world enriching their coffee experience
- Additionally, I managed inventory by counting cash at the beginning and end of each day, while also handling cashier duties and overseeing daily operations
- During closing shifts, I efficiently managed tasks solo, including cleaning duties, ensuring the café was left spotless
- Moreover, I extended our reach by delivering coffee beans to partner coffee shops, fostering positive relationships within the local coffee community.
Server
HAYTA BAR
05.2020 - 08.2020
- As a Server, I was instrumental in creating memorable dining experiences for our guests, specializing in Mediterranean cuisine
- From ensuring the venue was impeccably clean and prepared for service in the mornings to skillfully serving both beverages and delectable Mediterranean dishes during evening shifts, I consistently upheld our commitment to excellence in hospitality
- In addition to my serving duties, I provided invaluable support to the bartender, assisting with drink orders and maintaining a well-organized bar area
- Furthermore, I took an active role in the closing procedures, meticulously tidying the venue and ensuring it was primed for the following day's operations.
Education
Avionics Maintenance Technology
Sabiha Gokcen Hıghschool
Eskisehir Turkiye06.2018
University of Katip Celebi
Izmir TurkiyeSkills
- Food Preparation Experience
- Sales
- Data Entry
- Front desk
- Guest Relations Experience
- Computer skills
- Hospitality
- Customer Service
- Food Service
- POS
- Time management
- Leadership
- Microsoft Office
- Supervising experience
- Inventory Control
Relocation
Falmouth, MA
Languages
English
Full Professional
Turkish
Native or Bilingual