Ali Hamby
Jacksonville
Summary
Certified Veterinary Technician with over 5 years of experience in animal care, client education, and wellness plan sales. Proven expertise in providing high-quality veterinary support while building lasting client relationships and educating pet owners on the value of preventive care. Skilled in managing clinic operations, leading veterinary teams, and achieving sales targets for wellness plans. Passionate about advancing animal healthcare by connecting clients with essential veterinary products and services.
Overview
5
5
years of professional experience
Work History
Lead Veterinary Technician
Banfield Pet Hospital
05.2023 - Current
- Drive business objectives and achieve goals by closely monitoring key metrics and developing targeted strategies to meet and exceed performance targets
- Lead a team of 10 veterinary assistants and receptionists to ensure efficient, high-quality performance and productivity in daily operations
- Provide comprehensive care for veterinary patients, including patient intake, restraint, blood draws, injections, and dental cleanings
- Promote wellness plans by discussing benefits with clients, contributing to increased plan enrollment and patient retention
- Conduct client education on preventive care, reinforcing Banfield’s commitment to proactive animal healthcare
- Support veterinarians during procedures with expert technical assistance, including anesthesia monitoring and dental radiography
Practice Manager
Dames Point Animal Hospital
10.2022 - 05.2023
- Led a team of technicians in managing patient intake, anesthesia, radiology, and post-operative care
- Drove practice revenue by promoting preventive care services and managing wellness plan enrollments
- Increased sales metrics by educating clients on comprehensive care plans and services
- Managed hospital inventory, procurement, and new employee training to maintain high operational standards
Practice Manager
Banfield Pet Hospital
11.2020 - 10.2022
- Progressed from CVT to Practice Manager, overseeing client education, preventive care appointments, lab diagnostics, and surgical assistance
- Boosted wellness plan sales by discussing preventive care benefits with pet owners and fostering trust-based relationships
- Supervised clinic operations, including para-scheduling and inventory management, while overseeing the onboarding and training of new technicians
Veterinary Technician
Matanzas River Animal Hospital
02.2020 - 11.2020
- Delivered high-quality patient care through efficient patient handling, blood sample collection, and injection administration
- Effectively used Avimark to manage patient records, improving communication and continuity of care
- Enhanced clinic operations through detailed client education on preventive healthcare measures
Surgical Technician
First Coast Veterinary Specialists
09.2019 - 02.2020
- Assisted in surgical preparation, anesthesia monitoring, and post-operative patient management, ensuring smooth surgical workflow
- Collaborated with surgeons and technicians to maintain surgical readiness and patient safety
Education
Associate of Applied Science - Veterinary Science
Veterinary Technician Institute
Pittsburgh02-2019
Skills
- Verbal and written communication
- Sales management
- Negotiation
- Expectation setting
- Multitasking
- Problem-solving aptitude
- Sales targets
- Sales Development
Timeline
Lead Veterinary Technician
Banfield Pet Hospital
05.2023 - Current
Practice Manager
Dames Point Animal Hospital
10.2022 - 05.2023
Practice Manager
Banfield Pet Hospital
11.2020 - 10.2022
Veterinary Technician
Matanzas River Animal Hospital
02.2020 - 11.2020
Surgical Technician
First Coast Veterinary Specialists
09.2019 - 02.2020
Associate of Applied Science - Veterinary Science
Veterinary Technician Institute
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