Ali Wingood
Milwaukee,WI
Summary
Dedicated Master of Science in Nursing candidate and current Preceptee at Ascension - Elmbrook Emergency Department, with 2.5 years of experience as a Rehabilitation Aide and front desk manager. Committed to enhancing patient recovery outcomes through effective collaboration with physical therapists, demonstrating a proven track record in advocating for patient needs while maintaining meticulous record-keeping. Background as a Tennis and Track Coach emphasizes a focus on athlete development, leveraging strong communication and leadership skills to foster growth and performance. Proficient in multitasking as a Receptionist, ensuring operational efficiency across diverse office environments while delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Registered Nurse Preceptee
Ascension- Elmbrook
Brookfield, WI
02.2026 - Current
- Implemented triage procedures to enhance workflow efficiency during peak hours.
- Collaborated with multidisciplinary teams to optimize treatment plans for diverse patient needs.
- Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Acted as a patient advocate by effectively communicating their needs to the healthcare team and ensuring appropriate follow-up care was arranged.
- Maintained accurate documentation and communicated efficiently with physicians, ensuring timely diagnoses and treatment interventions.
Operations Support Specialist- PT Aide
ATI Physical Therapy
Norridge, Illinois
06.2024 - 08.2024
- Assisted therapists in implementing rehabilitation programs for patients.
- Maintained a clean and organized therapy environment for optimal patient care.
- Documented patient progress and reported observations to healthcare team members.
- Supported patients during exercises to ensure safety and proper form.
- Managed inventory of rehabilitation supplies, ensuring availability for staff use.
- Contributed to a positive work environment by providing encouragement and emotional support to patients.
REHABILITATION AIDE
Athletico Physical Therapy
Chicago, IL
06.2023 - 06.2024
- Monitored and assisted both occupational and physical therapists during treatments.
- Frequently checked up on patients and offered assistance on using equipment.
- Documented and filed patient health reports and charts.
- Answered phones, copied documents and updated schedule boards.
- Supported therapists with splinting, bracing and casting and provided care instructions to patients.
- I communicated with the therapist and insurance companies to identify and fax the needed documents.
REHABILITATION AIDE
Athletico Physical Therapy
Chicago, IL
06.2022 - 08.2022
- Performed treatment procedures to improve patient's functioning.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Administered structured activities to socialize patients.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
COACH, RECEPTIONIST, TOURNAMENT DIRECTOR
XS Tennis And Education
Chicago, IL
05.2020 - 08.2022
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Managed content for athletics website by keeping rosters, schedules and results relevant and up-to-date.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Judged performance in tennis tournaments by declaring winners and awarding points.
COACH
Oak Park Tennis And Fitness Centre
Oak Park, IL
09.2021 - 05.2022
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Taught players how to run specific game plays in order to build cohesive, structured team.
SALES ASSOCIATE
CutCo Vector Marketing
Chicago, IL
04.2020 - 07.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Presenting Cutco products to prospective customers and writing up customer orders.
- Assisting existing customers with service requests.
Education
Master of Science - Nursing
Alverno College
Milwaukee, WI05-2026
Bachelor of Science - Exercise Science
Concordia University Chicago
River Forest, IL12-2023
High School Diploma -
Whitney M Young Magnet High School
Chicago, IL06-2019
Skills
- First aid and CPR
- Medical terminology
- Medical recordkeeping
- Body mechanics
- HIPAA compliance
- Conflict resolution
- Documentation accuracy
- Clinical collaboration
Certification
- American Heart Association- Basic Life Support
- SIGMA- Nurse Manager Certification completed
- Mandated Reporter Certification
Timeline
Student Registered Nurse Preceptee
Ascension- Elmbrook
02.2026 - Current
Operations Support Specialist- PT Aide
ATI Physical Therapy
06.2024 - 08.2024
REHABILITATION AIDE
Athletico Physical Therapy
06.2023 - 06.2024
REHABILITATION AIDE
Athletico Physical Therapy
06.2022 - 08.2022
COACH
Oak Park Tennis And Fitness Centre
09.2021 - 05.2022
COACH, RECEPTIONIST, TOURNAMENT DIRECTOR
XS Tennis And Education
05.2020 - 08.2022
SALES ASSOCIATE
CutCo Vector Marketing
04.2020 - 07.2021
Bachelor of Science - Exercise Science
Concordia University Chicago
Master of Science - Nursing
Alverno College
High School Diploma -
Whitney M Young Magnet High School