ALI WISAM ISSA
QA SECTION HEAD | SOFTWARE TESTING | | TEAM LEADERSHIP
Baghdad
Summary
Dynamic and results-oriented QA professional with over 6 years of experience in software testing, automation, and quality assurance. Proven expertise in leading testing teams, developing automation frameworks, and optimizing QA processes to ensure product excellence. Adept at collaborating with cross-functional teams and driving improvements in system performance and reliability.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
QA Section Head
Creative Advanced Technologies Co
08.2024 - Current
- Spearhead the QA department, setting and implementing quality assurance policies across all projects
- Develop risk-based testing strategies to prioritize critical features and mitigate potential issues
- Mentor and manage a team of QA engineers, fostering a collaborative and growth-focused environment
- Audit QA processes for compliance with industry standards and best practices
- Enhance automation frameworks, reducing feedback cycles and improving testing efficiency
Software Testing Team Leader
Creative Advanced Technologies Co
05.2023 - 07.2024
- Directed QA operations for multiple projects, ensuring high-quality deliverables within timelines
- Expanded automation testing coverage using tools like Robot Framework and Selenium
- Conducted cross-platform testing to ensure compatibility and responsiveness
- Built a robust QA knowledge base, improving onboarding and team efficiency
Software Testing Team Leader
Earthlink Telecommunications
06.2021 - 05.2023
- Managed a QA team, optimizing manual and automated testing workflows
- Introduced new tools like Sentry for error tracking and Slack for real-time monitoring
- Collaborated with developers and stakeholders to improve software quality and user experience
- Designed and executed performance and security testing strategies for mission-critical systems
Mid + Senior QA & Software Developer
Earthlink Telecommunications
08.2018 - 06.2021
- Performed manual and automated testing for APIs, mobile applications, and websites
- Developed automation test cases using Selenium with Python
- Conducted regression, functional, and integration testing, ensuring software reliability
- Set up and monitored testing environments using Jenkins and Zabbix
Education
Bachelor of Management Information Systems -
University of Information Technology and Communications
11.2014 - 07.2018
Skills
- Agile
- Agile Methodologies
- API
- API Integration
- API Testing
- Apis
- Automated Testing
- Automation Testing
- Bash
- Bootstrap
Time management abilities
- CCNA
Teamwork and collaboration
- CI/CD
Data analysis
- Cisco
- CSS
- Database Management
- Docker
- Encryption
- Excel
- Gitlab
- HTML
- Integration Testing
- Java
- Javascript
- Jenkins
- Linux
- Manual Testing
- Microsoft Office
- Microsoft Office Suite
- Mongodb
- Mysql
- Oracle
- Performance Testing
- PHP
- Powerpoint
- Python
- Quality Assurance
- Regression Testing
- Robotics
- Selenium
- Sentry
Team management
Meeting facilitation
Accomplishments
- Reduced testing cycles by 30% through enhanced automation frameworks and tools.
- Mentored a team of 10 QA engineers, improving productivity by 20%.
- Achieved 98% test coverage across multiple projects within a year.
- Implemented new testing tools improving bug detection rate by 45%.
Contacts
+9647711157606, aliwesam7373@gmail.com, LinkedIn/Portfolio
Training
Summer Training Certification, Zain Iraq Company
Passions
- Reading
- Swimming
- Technology
Timeline
QA Section Head
Creative Advanced Technologies Co
08.2024 - Current
Software Testing Team Leader
Creative Advanced Technologies Co
05.2023 - 07.2024
Software Testing Team Leader
Earthlink Telecommunications
06.2021 - 05.2023
Mid + Senior QA & Software Developer
Earthlink Telecommunications
08.2018 - 06.2021
Bachelor of Management Information Systems -
University of Information Technology and Communications
11.2014 - 07.2018