Summary
Overview
Work History
Education
Skills
Accomplishments
Contacts
Training
Passions
Timeline
Generic
ALI WISAM ISSA

ALI WISAM ISSA

QA SECTION HEAD | SOFTWARE TESTING | | TEAM LEADERSHIP
Baghdad

Summary

Dynamic and results-oriented QA professional with over 6 years of experience in software testing, automation, and quality assurance. Proven expertise in leading testing teams, developing automation frameworks, and optimizing QA processes to ensure product excellence. Adept at collaborating with cross-functional teams and driving improvements in system performance and reliability.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

QA Section Head

Creative Advanced Technologies Co
08.2024 - Current
  • Spearhead the QA department, setting and implementing quality assurance policies across all projects
  • Develop risk-based testing strategies to prioritize critical features and mitigate potential issues
  • Mentor and manage a team of QA engineers, fostering a collaborative and growth-focused environment
  • Audit QA processes for compliance with industry standards and best practices
  • Enhance automation frameworks, reducing feedback cycles and improving testing efficiency

Software Testing Team Leader

Creative Advanced Technologies Co
05.2023 - 07.2024
  • Directed QA operations for multiple projects, ensuring high-quality deliverables within timelines
  • Expanded automation testing coverage using tools like Robot Framework and Selenium
  • Conducted cross-platform testing to ensure compatibility and responsiveness
  • Built a robust QA knowledge base, improving onboarding and team efficiency

Software Testing Team Leader

Earthlink Telecommunications
06.2021 - 05.2023
  • Managed a QA team, optimizing manual and automated testing workflows
  • Introduced new tools like Sentry for error tracking and Slack for real-time monitoring
  • Collaborated with developers and stakeholders to improve software quality and user experience
  • Designed and executed performance and security testing strategies for mission-critical systems

Mid + Senior QA & Software Developer

Earthlink Telecommunications
08.2018 - 06.2021
  • Performed manual and automated testing for APIs, mobile applications, and websites
  • Developed automation test cases using Selenium with Python
  • Conducted regression, functional, and integration testing, ensuring software reliability
  • Set up and monitored testing environments using Jenkins and Zabbix

Education

Bachelor of Management Information Systems -

University of Information Technology and Communications
11.2014 - 07.2018

Skills

  • Agile

  • Agile Methodologies

  • API

  • API Integration

  • API Testing

  • Apis

  • Automated Testing

  • Automation Testing

  • Bash

  • Bootstrap

Time management abilities

  • CCNA

Teamwork and collaboration

  • CI/CD

Data analysis

  • Cisco

  • CSS

  • Database Management

  • Docker

  • Encryption

  • Excel

  • Gitlab

  • HTML

  • Integration Testing

  • Java

  • Javascript

  • Jenkins

  • Linux

  • Manual Testing

  • Microsoft Office

  • Microsoft Office Suite

  • Mongodb

  • Mysql

  • Oracle

  • Performance Testing

  • PHP

  • Powerpoint

  • Python

  • Quality Assurance

  • Regression Testing

  • Robotics

  • Selenium

  • Sentry

Team management

Meeting facilitation

Accomplishments

  • Reduced testing cycles by 30% through enhanced automation frameworks and tools.
  • Mentored a team of 10 QA engineers, improving productivity by 20%.
  • Achieved 98% test coverage across multiple projects within a year.
  • Implemented new testing tools improving bug detection rate by 45%.

Contacts

+9647711157606, aliwesam7373@gmail.com, LinkedIn/Portfolio

Training

Summer Training Certification, Zain Iraq Company

Passions

  • Reading
  • Swimming
  • Technology

Timeline

QA Section Head

Creative Advanced Technologies Co
08.2024 - Current

Software Testing Team Leader

Creative Advanced Technologies Co
05.2023 - 07.2024

Software Testing Team Leader

Earthlink Telecommunications
06.2021 - 05.2023

Mid + Senior QA & Software Developer

Earthlink Telecommunications
08.2018 - 06.2021

Bachelor of Management Information Systems -

University of Information Technology and Communications
11.2014 - 07.2018
ALI WISAM ISSAQA SECTION HEAD | SOFTWARE TESTING | | TEAM LEADERSHIP