Alia Amin
Wheatley Heights ,NY
Summary
A PharmD 27' candidate and soon to be intern who is a qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
4
4
years of professional experience
Work History
Retail Pharmacy Technician
Rite Aid Pharmacy
10.2022 - Current
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
- Utilized state-of-the-art computer systems and pharmacy software to optimize the prescription filling process, ensuring accuracy and efficiency.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Monitored medication storage conditions, maintaining optimal temperature ranges to preserve drug integrity and ensure patient safety.
- Supported pharmacy operations by preparing medication labels, packaging medications, and assembling daily dosage packs for patients.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Team Member
Wendys Restaurant
12.2021 - 10.2022
- Reconciled receipt totals, cash and credit payments to address shortages.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Intern
Long Island Medical
10.2020 - 04.2021
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight and took vitals.
- Obtained client medical history, medication information, symptoms, and allergies.
Cashier
Bella Cucinas Restaurant
07.2020 - 09.2020
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
- Took customers orders over the phone and in person and ensured they were completed in a timely manner
- Checked in on food and brought it out to customers when it was ready
- Played multiple roles in an understaffed environment
- Took payments over the phone and in person regarding food orders.
Education
High School Diploma -
Half Hollow Hills High School West
Dix Hills, NYPh.D. - Pharmacy
St John's University
Queens, NY05.2027
Skills
- Prioritization and Organization
- Manual and automated medication dispensing
- Updating medication histories
- Data Entry
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Pharmacy Technician
Rite Aid Pharmacy
10.2022 - Current
Team Member
Wendys Restaurant
12.2021 - 10.2022
Intern
Long Island Medical
10.2020 - 04.2021
Cashier
Bella Cucinas Restaurant
07.2020 - 09.2020
High School Diploma -
Half Hollow Hills High School West
Ph.D. - Pharmacy
St John's University