Alia Elsheshaiy
Tampa,FL
Summary
Detail-oriented and proactive professional with extensive experience in risk management, legal case management, property management, and client relations. Fluent in both English and Arabic, with a strong foundation in criminal justice. Seeking to leverage my skills and expertise as an Immigration Officer to contribute to the efficient and fair processing of immigration matters.
Overview
12
12
years of professional experience
Work History
Asset and Risk Director
Universal Contracting Services
Tampa, FL
01.2023 - Current
- Managed risk assessment protocols and asset protection strategies for a diverse portfolio of clients.
- Developed and maintained relationships with key stakeholders to ensure compliance with industry regulations and standards.
- Led training sessions on security protocols, risk mitigation, and ethical practices to ensure company-wide adherence.
- Demonstrated excellent communication skills while addressing complex situations and providing actionable solutions.
Pretrial Case Manager
Sarasota County Courthouse
Sarasota, FL
02.2022 - 11.2023
- Managed pretrial processes, including conducting thorough background checks and coordinating with legal teams to assess cases.
- Interview defendants and victims
- Assisted in identifying potential risks and ensuring individuals were appropriately monitored throughout the judicial process.
- Collaborated with attorneys, law enforcement, and other key parties to ensure proper case progression and compliance with the law.
- Strong knowledge of legal documents and court procedures, with the ability to handle sensitive cases with confidentiality.
- Attended court hearings as a representative of the organization.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Property Manager
Lakehouse Luxury Apartments
Plant City, FL
02.2015 - 12.2019
- Supervised daily operations of a luxury residential complex, managing tenant relations, rent collection, and property maintenance.
- Addressed tenant inquiries, disputes, and concerns with professionalism and efficiency, fostering a positive community environment.
- Ensured compliance with local housing laws and regulations, maintaining all necessary records for lease agreements and property inspections.
- Conducted detailed screenings and background checks of potential tenants to ensure eligibility and minimize risks.
Personal Banker
Bank of America
Tampa, FL
06.2013 - 02.2015
- Developed and maintained strong relationships with clients, advising on banking products and financial services.
- Assessed client needs and provided tailored solutions while ensuring adherence to financial regulations and company policies.
- Handled sensitive customer information, ensuring privacy and maintaining trust.
- Collaborated with internal departments to resolve customer concerns and ensure satisfaction.
Education
Bachelor of Arts - Criminal Justice
University of South Florida
Tampa, FL05-2022
Skills
- Fluent in English and Arabic, with the ability to communicate effectively with diverse populations
- Strong understanding of legal and regulatory frameworks, particularly in relation to case management and risk assessment
- Excellent interpersonal and communication skills, adept at handling sensitive situations with discretion and professionalism
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and case management software
- Detail-oriented with excellent organizational and time management skills
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Asset and Risk Director
Universal Contracting Services
01.2023 - Current
Pretrial Case Manager
Sarasota County Courthouse
02.2022 - 11.2023
Property Manager
Lakehouse Luxury Apartments
02.2015 - 12.2019
Personal Banker
Bank of America
06.2013 - 02.2015
Bachelor of Arts - Criminal Justice
University of South Florida
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