Alia Fuimaono
Riverside,CA
Summary
Dedicated Restaurant Associate with strong multitasking and cash handling skills. Committed to enhancing customer satisfaction through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Restaurant Associate (Level 6)
In-N-Out Burger
Moreno Valley, CA
08.2021 - Current
- Provided exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated cash register accurately, processing transactions efficiently and handling cash responsibly.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, improving service speed and efficiency.
- Trained new associates on operational procedures and customer service standards to ensure consistent performance.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes through effective communication skills.
Education
High School Diploma -
Martin Luther King High School
Riverside, CABachelor of Arts - Psychology
University of Riverside, California
Riverside, CA06-2027
Associate of Arts - Psychology
Riverside Community College
Riverside, CA05-2024
Skills
- Strong multitasking
- Customer service
- Customer service focus
- Team player attitude
- Cleanliness and hygiene
- Order taking accuracy
- Food safety
- Cash handling proficiency
- Customer satisfaction
- Customer engagement
Timeline
Restaurant Associate (Level 6)
In-N-Out Burger
08.2021 - Current
High School Diploma -
Martin Luther King High School
Bachelor of Arts - Psychology
University of Riverside, California
Associate of Arts - Psychology
Riverside Community College