Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alia Ghafoor

manager, coordinator
Sugar Land,TX

Summary

Talented MANAGER with demonstrated record of success in marketing management, social media management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities. Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 10 years of experience to new role dedicated to achieving exceptional results on tight timetables. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable MANAGER with strong ability in MANAGING AND MARKETING. Offering MANAGING and MARKETING ,COMMUNICATION,CUSTOMER RELATION SKILLS. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a MANAGER role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Diligent College Student focused on MANAGEMENT ,MARKETING AND FINANCE and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated professional offering MBA in MARKETING AND FINANCE. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Talented manager with demonstrated record of success in marketing management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities.

Overview

13
13
years of professional experience

Work History

Social Media Marketing Manager

Waleed Peerzada Private Limited
Lahore , Pakistan,punjab
02.2015 - 01.2023
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Coordinator

ESENA FOUNDATION
Lahore, Pakistan ,Punjab
03.2011 - 06.2012
  • Monitored and evaluated performance of school employees.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Resolved various situations to cultivate strong student and parent relationships.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.

CCR Operator

Mobilink Telecom
Lahore, Pakistan,punjab
02.2010 - 02.2011
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Maintained high satisfaction score by consistently resolving first-call issues.
  • Delivered customer support to high call load each shift.

Education

MBA - MARKETING AND FINANCE

National College Of Business Administration
Pakistan
09.2008

Skills

  • Social Media and Promotions
  • Community Management
  • Project Management
  • Strategic Planning
  • Content Curation
  • Campaign Management
  • Partnership Marketing
  • Seasonal Campaigns
  • Database Management
  • Social Media Campaigns
  • Content Development
  • Competitor Analysis
  • Corporate Communication
  • Marketing Campaign Development
  • Pricing Strategies
  • Campaign Planning
  • Brand Promotion
  • Relationship Building
  • Corporate Communications
  • Training and Onboarding
  • Search Engine Optimization
  • Customer Buying Habits
  • Brand Positioning
  • Strategic Marketing
  • Product Promotion
  • Social Media Strategy
  • Marketing Program Management
  • Social Media Marketing
  • Brand Development and Marketing
  • Marketing Strategy Development
  • Market Research Analysis
  • B2B Marketing
  • Customer Relationship Management (CRM)
  • Marketing and Advertising
  • Service Promotion
  • Data Analytics
  • PeopleSoft
  • Product Lifecycle Management
  • Business Needs Analysis
  • Decision-Making
  • Promotional Events
  • Marketing Campaigns
  • Market Trends Analysis
  • Social Media Platforms
  • Marketing Campaign Management
  • Brand Messaging
  • Brand-Building Strategies
  • Public and Media Relations
  • Business Objective Analysis
  • Digital Marketing
  • Brand Development
  • Market Analysis
  • Contract Negotiation
  • Marketing Plan Development
  • Verbal and Written Communication

Languages

English
Full Professional
Urdu
Full Professional

Timeline

Social Media Marketing Manager

Waleed Peerzada Private Limited
02.2015 - 01.2023

Coordinator

ESENA FOUNDATION
03.2011 - 06.2012

CCR Operator

Mobilink Telecom
02.2010 - 02.2011

MBA - MARKETING AND FINANCE

National College Of Business Administration
Alia Ghafoormanager, coordinator