Summary
Work History
Education
Skills
Timeline
Generic

Alia Gonzalez

Centralia

Summary

Proactive and detail-oriented professional with a proven track record at Hash, enhancing customer satisfaction and dining area efficiency through exceptional time management and team collaboration. Mastered cleaning and sanitizing, significantly reducing wait times for tables. Excelled in a fast-paced environment, fostering positive relationships with team members and management to elevate guest experiences.

Work History

Buser

Hash
03.2023 - 07.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma -

Centralia High School
Centralia, WA
06-2024

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Team collaboration
  • Safety awareness
  • Resourcefulness
  • Professional appearance

Timeline

Buser

Hash
03.2023 - 07.2023

High School Diploma -

Centralia High School
Alia Gonzalez