Innovative Executive Manager with 11 years of experience running start-up and emerging automotive industry companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills.
Overview
10
10
years of professional experience
Work History
General Sales Manager
Banister Ford Of Marlow Heights
Camp Springs, MD
04.2021 - 04.2022
Participated with buy/sell transaction between Sheehy Ford & Banister.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Created effective strategies to target new markets after researching and analyzing customer behavior.
Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Increased monthly gross sales from $ 200,000 to $ 600,000 and exceeded goals for sales, revenue and profit margins.
Brought in more than $ 400,000 in sales in less than 6 months.
Created and launched new online marketing strategies, resulting in 30% sales increase.
Represented company at trade shows and business meetings.
Participated with management to standardize workflows and improve processes.
Executive General Manager PSD Auto
Rocking Nissan Of Springfield / Nissan Of Stafford
Springfield, VA
05.2019 - 12.2020
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
Created motivated and positive environment to inspire employees and make customers feel welcome.
Maximized profits through effective cost control, staff scheduling, inventory management and ordering.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Handled 20 calls per day to address customer inquiries and concerns.
General Manager PSD AUTO
Nissan Of Atlantic City
Atlantic City, NJ
01.2017 - 05.2019
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Designed modern employee recognition program which boosted productivity and improved morale.
Directed successful operational turnaround, eliminating over $ 6 Million Dollar in debt within 1 Year.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Automotive Director of Finance PSD Auto
Nissan Infiniti Volvo Of Atlantic City
Atlantic City, NJ
01.2015 - 01.2017
Verified compliance of financial policies and accounting procedures against federal regulations.
Assisted General Manager with recruiting, interviewing and hiring new employees for department.
Assessed expansion plans and presented costs to forecast trends and recommend changes.
Set clear departmental objectives and developed effective strategies to achieve targeted goals.
Protected company assets with strategic risk management approaches.
Increased revenue by assisting with operations management, sales and marketing efforts.
Automotive Finance Manager
Crossroads Ford Of Indian Trail
Charlotte, NC
01.2015 - 01.2017
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Monitored pipelines to track and log status of loans.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Certified Sales Consultant
Crossroads Ford Of Indian Trail
Charlotte, NC
08.2014 - 02.2015
Set and achieved company defined sales goals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Prepared and deliver customer sales quotes.
Attended monthly sales meetings and quarterly sales trainings.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Developed customer relationships and increased overall sales by 35%
Certified Sales Consultant
East Charlotte Nissan
Charlotte, NC
02.2014 - 08.2014
Provided coverage option information to assist clients in protecting assets.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Promoted F&I products and services using upselling and other sales strategies.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Attended continuing education courses and workshops to gain additional insurance industry knowledge
Built diverse and consistent sales portfolio.
Developed customer relationships and increased overall sales by 30%
Education
Bachelor - Business Administration
Al Mamoun University College
Iraq Baghdad
05.2003
Skills
Staff Meetings
Budgeting and Expenditures
Sales Statistics Analysis
Team Recruiting and Onboarding
Advertising Campaigns
Customer Complaint Resolution
Profitability Improvement
Timeline
General Sales Manager
Banister Ford Of Marlow Heights
04.2021 - 04.2022
Executive General Manager PSD Auto
Rocking Nissan Of Springfield / Nissan Of Stafford