Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alia Lynch

Mesa,Arizona

Summary

  • Proven ability to lead and manage teams to ensure the efficient and effective delivery of healthcare services.
  • Skilled in developing, implementing and evaluating healthcare policies and procedures.
  • Comprehensive background in managing budgets and resources to ensure cost containment and quality care.
  • Experienced in conducting training and development programs for healthcare personnel.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Mind 24/7
12.2023 - Current

Maintained comprehensive performance metrics for all staff members and conducted regular evaluations to ensure continuous improvement

Hire, train and mentor administrative and medical staff

Managed budget and resource allocation which optimized financial performance while maintaining high standards of care

Spearheaded quality improvement initiatives resulting in patient satisfaction scores

Collaborated with medical providers to design and execute patient care plans

Assisted Living Coordinator

Sunrise Senior Living
10.2022 - 12.2023
  • Plans, organizes, develops and leads the overall operation of the assisted living neighborhood in accordance with federal, state, local laws and Sunrise Senior Living standards, guidelines and regulations.
  • Recruiting, hiring, training and coaching a high quality team.
  • Providing recognition and creating an engaged culture for your team members, residents and families.
  • Understands and manages the department budget to include labor and other expenses and its impact on the community's bottom line.
  • Developed and implemented individualized care plans for each resident, including daily activities, medication schedules, and socialization opportunities.
  • Established and maintained a positive relationship with residents, families, and staff members.
  • Conducted regular assessments of residents’ health and wellbeing and monitored changes in condition.
  • Ensured all documentation was accurate and up to date, including medication records, incident reports, and daily activity logs.
  • Responded promptly to resident and family inquiries and addressed any concerns in a timely manner.

Senior Training Director

iKoble
05.2018 - 10.2022
  • Managed day to day training operations for 5 long-term care facilities.
  • Interviewed, trained, & onboarded new employees & mentored current employees on eMAR implementation.
  • Managed the design and implementation of strategic training programs for an organization with over 1,000 employees.
  • Created and maintained comprehensive training materials and documentation to support training objectives.
  • Facilitated the development of departmental training plans that aligned with organizational goals and objectives.
  • Promoted a culture of continuous learning and development by offering ongoing training opportunities and programs.
  • Skilled in developing and delivering instructor led training, virtual training, self-paced learning, and eLearning programs
  • Experienced in delivering training programs to both large and small groups, and in person and remotely
  • Ability to facilitate training sessions and workshops with confidence and clarity
  • Proficient in using various software programs, such as MS Office, Adobe Creative Suite, and Learning Management Systems (LMS)

Activities Director

Prairie Hills Senior Living
05.2015 - 05.2018
  • Developed and implemented a wide variety of activities for residents of an assisted living and memory care facility
  • Established and maintained relationships with residents, families, and staff
  • Coordinated health and wellness activities and programs, including health screenings and educational programs
  • Assessed resident needs and preferences to determine the most suitable activities
  • Monitored residents’ progress and reported changes in behavior or physical condition to appropriate staff
  • Developed and maintained activity budgets and tracked expenses
  • Scheduled and led weekly and monthly meetings with activity staff

Education

Bachelors in Healthcare Administration -

Mercy College of Health Sciences
Des Moines, IA

Skills

  • Strong interpersonal, networking and leadership skills
  • Effective organization, time management, and written and verbal communication skills
  • The ability to handle multiple priorities and delegate assignments
  • Proficiency in Microsoft Office applications including Teams, SharePoint, Word, Excel, Publisher, and Powerpoint
  • Excellent presentation and facilitation skills, including the ability to personally produce materials and to engage and inspire learners of varying skill levels
  • Effective experience, including hiring, coaching, performance management, daily operations, discipline, and counseling

Timeline

Assistant General Manager

Mind 24/7
12.2023 - Current

Assisted Living Coordinator

Sunrise Senior Living
10.2022 - 12.2023

Senior Training Director

iKoble
05.2018 - 10.2022

Activities Director

Prairie Hills Senior Living
05.2015 - 05.2018

Bachelors in Healthcare Administration -

Mercy College of Health Sciences
Alia Lynch