Alia McAfee, MPA, PMP

Promoted to positions of increasing authority and responsibility by spearheading transformative initiatives and delivering exceptional project outcomes across a diverse portfolio of project size, budget, and complexities.

• Developed and managed detailed project plans, outlining objectives, milestones, resources, dependencies and deliverables.
• Defined key performance indicators (KPIs) to measure success and health of projects.
• Fostered a culture of continuous improvement by proactively examining and enhancing processes and methodologies.
• Identified project risks and developed risk management plans to adjust execution and avoid negative consequences.
• Led and motivated cross-functional teams to ensure key milestones and associated goals were successfully met.
• Managed projects from conception to completion, ensuring on-time delivery, meeting budgetary demands and maintenance of overall project ownership.
• Spearheaded communication amongst internal and external stakeholders to ensure alignment and timely execution.
• Collaborated closely with departmental heads and C-Suite executive leadership to strategically align projects and initiatives to company objectives or outcomes.

Promoted twice during my tenure at Ciox Health by creating environments that maximized efficiency, productivity, and profitability.

• Orchestrated and guided a high-performing team of 30+ associates, fostering collaboration and achieving a 25% increase in productivity through streamlined workflows and targeted training initiatives.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Constructed and managed budgets exceeding $5M; implemented cost-saving initiatives, reducing expenses by 20% while maintaining high-quality standards.
• Established and nurtured relationships with key stakeholders, ensuring prompt issue resolution and maintaining a service quality rating of 4.8 out of 5, leading to increased customer loyalty and repeated business.