Alia Ortega-Vargas
Tacoma
Summary
Dynamic and results-driven professional with experience at NW Pools & Spa, excelling in customer service and inventory management. Proven ability to enhance team collaboration and streamline office operations. Skilled in phlebotomy techniques, ensuring patient care excellence while maintaining a well-organized environment. Committed to delivering high-quality results in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
NW Pools & Spa
Tacoma
07.2024 - Current
- Coordinated effective messages among internal staff and external contacts.
- Answered and directed phone calls to appropriate staff members.
- Managed daily office operations and maintained a clean and efficient workspace.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Delivered messages and ran errands.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Coordinated travel arrangements for office personnel.
- Maintained an organized filing system of paper documents and electronic files.
Grill Manager
McDonald's
Tacoma
12.2021 - 07.2024
- Maintained a safe working environment by enforcing sanitation policies and procedures.
- Ensured that all kitchen staff adhered to health and safety regulations.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Monitored quality control standards for all meals served.
- Offered guidance, leadership, and mentoring to new hires.
- Keep updated on inventory.
Education
Medical Assistant Phlebotomist Certification -
Bates Technical College
Tacoma, WA12-2024
High School Diploma -
Governor John R. Rogers High School
Puyallup06-2024
Skills
- Phlebotomy techniques
- Patient care
- Team collaboration
- Customer service
- Appointment scheduling
- Inventory management
Certification
- certifications in CPR and first aid.
- para-educator certification.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Assistant
NW Pools & Spa
07.2024 - Current
Grill Manager
McDonald's
12.2021 - 07.2024
Medical Assistant Phlebotomist Certification -
Bates Technical College
High School Diploma -
Governor John R. Rogers High School
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