Alia Riley
Summary
Dynamic and adaptable professional with a rich background in diverse roles, including significant experience with the Army National Guard NC. Excelled in high-stress situations, demonstrating exceptional teamwork and military discipline. Proven track record in fostering customer relations and ensuring safety, showcasing a blend of first-aid proficiency and a positive attitude.
Overview
4
4
years of professional experience
Work History
Enlisted Soldier
Army National Guard NC
12.2021 - Current
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Lifeguard/Swim Instructor
Hickory Foundation Y M C A
06.2020 - 06.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Sales Associate
CutCo Vector Marketing
12.2023 - 03.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Engagement Ambassador
Ruffalo Noel Levitz, LLC
09.2023 - 01.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and can-do attitude.
- Greeted customers and clients to create a welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between the organization and the community.
Education
Bachelor of Science - Natural Resources Conservation
North Carolina State University
Raleigh, NC05.2027
High School Diploma -
East Burke High School
Connelly Springs, NC06.2023
Skills
- Military Discipline
- Physical Fitness
- First Aid Proficiency
- Land Navigation
- Positive Attitude
- Teamwork and Loyalty
- Documentation And Reporting
Timeline
Sales Associate
CutCo Vector Marketing
12.2023 - 03.2024
Engagement Ambassador
Ruffalo Noel Levitz, LLC
09.2023 - 01.2024
Enlisted Soldier
Army National Guard NC
12.2021 - Current
Lifeguard/Swim Instructor
Hickory Foundation Y M C A
06.2020 - 06.2024
Bachelor of Science - Natural Resources Conservation
North Carolina State University
High School Diploma -
East Burke High School
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