Alia Shipp
West Sacramento,CA
Summary
Hardworking and customer-focused Starbucks Barista with 4+ years in delivering exceptional service and creating a third place environment. Skilled in team collaboration, problem-solving, and operational efficiency, with a strong passion for coaching and leading others. Proven ability to manage high-volume situations while maintaining Starbucks quality and standards. Ready to contribute to store success as a Shift Supervisor by inspiring partners, driving sales, and ensuring a seamless customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2021 - Current
- Continuously creating a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacting with customers during hectic periods to promote a fun, positive environment.
- Contributing to a positive team environment through effective communication and collaboration with partners.
- Educating customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new partners with positive reinforcement and respectful, encouraging coaching.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Safeway
03.2020 - 02.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Patient Services Intern
WellSpace Health
05.2019 - 08.2019
- Sorted and organized files, spreadsheets, and reports.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- contacted patients to verify insurance and satisfaction with services
Education
Fire Science
Sierra College
Rocklin, CA12.2025
Skills
- Confident in leading partners
- Friendly and outgoing
- Attentive
- Team player
- Problem-solving
- Coffee expertise
- Inventory management
- Adaptive and creative
- Clear communication
- Reliable and dependable
Accomplishments
- Two time Partner of the Quarter
- Created a Green Apron Board. Doing this helped create a third place for our partners and show appreciation for one another.
- Collaborated with partner to create a Barista Creations Board. Doing this helped showcase partner individuality, new ideas, and upselling product.
- Assisted with opening a new drive-thru store (Stanford Ranch & Park, 06938)
- Hosted coffee tastings for store meetings, customers in lobby, and for district manager meetings at my store.
Certification
- Food Handlers
- Barista Trainer
- Coffee Master
References
Paris Velasquez, Barista
Starbucks Coffee Company
707-480-6378
Tracey Lattimore, Deputy Chief of Patient Services
WellSpace Health
530-524-4422
Timeline
Barista
Starbucks
03.2021 - Current
Barista
Safeway
03.2020 - 02.2021
Patient Services Intern
WellSpace Health
05.2019 - 08.2019
Fire Science
Sierra College
- Food Handlers
- Barista Trainer
- Coffee Master
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