Alia Soliman
Wayne
Summary
I have a strong background in customer service, with experience working as a receptionist at Signature PT NY and as a cashier in fast-paced retail environments. These roles helped me develop excellent communication and multitasking skills while ensuring a positive experience for every customer. My academic background in Psychology, Biology, and Child Development has strengthened my understanding of people and enhanced my ability to connect with clients and coworkers. I take pride in creating welcoming environments and providing reliable, friendly service in every role I take on.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Baker
Crumbl
- Delivered friendly, efficient customer service in a fast-paced bakery environment
- Prepared and packaged cookies according to company standards
- Maintained a clean workspace and ensured food safety compliance
- Supported team operations to create a welcoming, high-energy atmosphere
Front Desk Receptionist
Signaturepny
05.2024 - 10.2025
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Updated customer information in databases regularly to ensure accuracy of records.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
Cashier
Vinni’s pizzarama
11.2023 - 01.2024
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School - undefined
Wayne Hills High School
Wayne, NJSkills
- Guest Relations
- Office Administration
- Customer Service
- Front Office Management
- Scheduling
- Filing
- Team Collaboration
- Scheduling appointments
- Fluent in English and Arabic
- Researching skills
- Time Management
- Performance Improvement
- Telephone Etiquette
Certification
CPR Certification
Timeline
Front Desk Receptionist
Signaturepny
05.2024 - 10.2025
Cashier
Vinni’s pizzarama
11.2023 - 01.2024
High School - undefined
Wayne Hills High School
Baker
Crumbl
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