Alia Walker Griffin
Hercules,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Hilltop Ford And Kia
02.2024 - Current
- Manage incoming calls, take messages, and direct calls to the appropriate individuals or departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized filing system for all financial documents, streamlining record keeping procedures for easy access during audits or reviews.
Receptionist
Hanlees Auto Group
03.2023 - 02.2024
- Provide top-level service to all visitors, ensuring they had access to refreshments, entertainment, and more
- Direct external communications to proper channels, including 100+ daily telephone, email, and walk-in customers
- Processed payments for new and used car deposits, repair service orders and parts tickets.
Bookkeeper
The Home Depot
07.2022 - 04.2023
- Balance daily cash tills, change orders, maintain vault cash flow, audit, and research overs and shorts
- Maintain company accounts and reports.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Head Cashier
The Home Depot
07.2021 - 07.2022
- Overseeing all aspects of the store's cash register operations, including customer service and sales floor management
- Manage a large team of cashiers while also handling individual customer requests or concerns.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Cashier/Customer Service
The Home Depot
02.2020 - 01.2021
- Provided customers with fast, friendly, accurate, and safe service
- Extended knowledge of company products and programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Assistant
Jackson Hewitt
06.2018 - 02.2020
- Communicated with customers regarding appointments and concerns
- Organized documents and files.
Education
Bachelor of Arts - Communications
Cal State East Bay
Hayward, CA05.2026
Associate of Arts - Communications
Diablo Valley College
Pleasant Hill, CA05.2024
Skills
- Clerical Support
- Technical Support
- Project Coordination
- Data Entry
- Office Management
- Scheduling
Languages
Spanish
Professional Working
Timeline
Receptionist
Hilltop Ford And Kia
02.2024 - Current
Receptionist
Hanlees Auto Group
03.2023 - 02.2024
Bookkeeper
The Home Depot
07.2022 - 04.2023
Head Cashier
The Home Depot
07.2021 - 07.2022
Cashier/Customer Service
The Home Depot
02.2020 - 01.2021
Office Assistant
Jackson Hewitt
06.2018 - 02.2020
Bachelor of Arts - Communications
Cal State East Bay
Associate of Arts - Communications
Diablo Valley College
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