Aliaa Gamil
sales manager
Aldie,VA
Summary
Dynamic, resourceful and driven Loss Prevention SPecialist with two and half years of High Protected Risk (HPR) Loss Control experience. Deep understanding of insurance contracts and loss prevention provisions. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist underwriters in risk evaluation. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions. Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with two and half years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.
Overview
11
11
years of professional experience
Work History
Loss Prevention specialist
Ross INC.
05.2021
- I assist in Preventing financial and property loss proficiencies in handling surveillance and apprehending thieves and wrongdoers to minimize losses and create a safe environment
- I Provide the benefit of a watchful eye and protective instinct aimed at helping the company meet its law and organization protocols
- Assisting the company to reduce the shrink and recognizing the external and internal theft
- I assist in developing a great team and partnership.
Loss Prevention
Ross Inc.
04.2021
- I provided excellent customer service
- I had a significant command presence
- I assisted the company by providing a safe environment for customers to shop, minimizing the shrink, coaching associates for shortage highway, and recognizing the MOS
- Due to my excellent work in stationary loss prevention, I got promoted to Ross Loss prevention specialist
cashier, sales associate
Ross INC.
03.2021
- I did an excellent job managing transactions with customers using cash registers, Scanning merchandise, ensuring pricing is accurate, Collecting payments, whether in cash or credit, Issuing receipts, refunds, changes, or tickets, Redeem stamps and coupons, Cross-sell products and introducing new ones
- Amazing job in Organizing and Resolving customer complaints, guiding them and providing relevant information, greeting customers when entering or leaving the store, Maintaining clean and tidy checkout areas, Tracking transactions on balance sheets, and reporting any discrepancies, bags, boxes, or gift-wrap packages, and Handle merchandise returns and exchanges.
Sales associate, customer service cashier
Kohl’s
11.2019 - 11.2020
- Organizing cashier and customer service with experience in managing cash processing payments and promoting beneficiary relationships with excellent personal expertise
- A service-oriented team member with demonstrated communication skills and a friendly attitude.
Food Pantry Student Assistant
associated student SFSU
10.2019 - 06.2020
- Assisting the food pantry coordination for the student’s service food pantry overall condition and operation inside and out
- Assisting in establishing outdoor tabling, hosting a giveaway, and visiting classes to communicate and encourage more students to use the services that we offered
- Comfortable using Salesforce program and ETO program.
Office assistant and Food Pantry coordinator
Sparkpoint skyline college
03.2018 - 08.2019
- Answered phone calls, conducted reminder calls, entered client information using ETO Client Management systems and Exponential Case Management Software
- Showed continued and excellent improvement and was promoted within the office
- Successfully served more than 100 individuals per day
- Maintained confidentiality of client financial and public benefit needs.
Nanny & tutoring
at home private
03.2012 - 08.2017
- Provided in-home safe care to Support children between the ages of 2 to 10 years
- Besides providing healthy and safe meals for the children
- Provided a tutoring support service in math and English.
Assistant Manager & sales associate
Wagdi galal’s retail store
01.2010 - 01.2012
- Successfully interacted with customers to market sales on store merchandise
- Offered and provided product information, maintaining professional and warm environment
- Received highest marks for consistently meeting and exceeding monthly and weekly sales goals
- Promoted to assistant manager within five month of hire date.
Education
Bachelor of Science - Kinesiology
San Francisco State University
San Francisco, CA05.2023
Associated degree in arts -
skyling college
01.2019
Ba, Commerce/industerial managment -
El mansoura unversity. Egypt
01.2000
Skills
- Internal Fraud
- Risk Management
- Critical Thinking
- Internal Loss Prevention
- Law Enforcement Collaboration
- CCTV Systems
- Training Clients
- Loss Prevention Policies
- Surveillance Equipment
- Paperwork Evaluations
- Active Learning
- Suspicious Activity Surveillance
- Cash Register Operations
- Store Audits
- Prevention Techniques
- Safety Violations
- Store Operations
- Recovering Merchandise
- Theft Deterrent Plans
- Performance Goals
- Client Needs Assessment
- Shoplifter Detention
- Responding to Security Breaches
- Review Surveillance
- Security Equipment Familiarity
- Fraudulent Activities Investigations
- Customer Surveillance
- Monitor Employees
- Investigation
Strengths Skills
- Dedicated, considerate and energetic.
- Positive, persistent, and fast learner.
- Creative problem-solver.
- Self-starter and supportive team player.
- Microsoft Office Suite.
- Google Drive (Sheets, Docs, forms).
- Salesforce knowledge (forms, sheets, docs).
- Strong organizational skills.
- Excellent Customer Service
- Payment collection and credit card processing
- Expertise in dealing with refunds, exchanges, and cash register operations.
- Effective written and verbal skills, ability to interpret documents such as safety rules, operating and maintenance instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Lifting to 40 lbs.
- Excellent in dealing with math functions and using calculators.
- Comfortable with the use of computers, Bluebirds, cash registrars, and POS.
- Knew and executed all food handling procedures.
- Acknowledged all the general management duties of the food pantry.
- Provided a clean, safe, sanitized efficient operation of the food pantry.
- Kept and secured accurate records of the amount of food in and out each month using ETO and Salesforce.
Arabic and English
I can speak arabic and english fluently
Languages
Arabic
Native or Bilingual
Timeline
Loss Prevention specialist
Ross INC.
05.2021
Loss Prevention
Ross Inc.
04.2021
cashier, sales associate
Ross INC.
03.2021
Sales associate, customer service cashier
Kohl’s
11.2019 - 11.2020
Food Pantry Student Assistant
associated student SFSU
10.2019 - 06.2020
Office assistant and Food Pantry coordinator
Sparkpoint skyline college
03.2018 - 08.2019
Nanny & tutoring
at home private
03.2012 - 08.2017
Assistant Manager & sales associate
Wagdi galal’s retail store
01.2010 - 01.2012
Bachelor of Science - Kinesiology
San Francisco State University
Associated degree in arts -
skyling college
Ba, Commerce/industerial managment -
El mansoura unversity. Egypt
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