Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Aliaah Pichardo

Summary

Dynamic and results-oriented professional with a proven track record at Starbucks, adept at fostering customer loyalty through exceptional service and resolving complaints swiftly. Excelled in team collaboration and cash handling. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
05.2024 - 08.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Cashier

Marshalls
11.2023 - 04.2024
  • Processed refunds and exchanges in accordance with company policy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.

Sales Associate

HomeGoods
05.2023 - 10.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Ardrey Kell High School
Charlotte, NC
02-2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
05.2024 - 08.2024

Cashier

Marshalls
11.2023 - 04.2024

Sales Associate

HomeGoods
05.2023 - 10.2023

High School Diploma -

Ardrey Kell High School
Aliaah Pichardo