Aliadia Brown
Forest Hill,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Health Assistant
Fort Worth ISD
Fort Worth, TX
03.2023 - Current
- Responded to emergency situations by calling for additional assistance when needed.
- Provides basic first aid and care for minor injuries and illnesses according to a detailed protocol established by Health Services
- Administers medication to students according to board policy and District procedures
- Assists with screening programs and accurately documents results as specified by District, state, and federal requirements; communicates findings to supervising school health staff for direction
- Performs specialized health care procedures (e.g., catheterizations, tracheostomy care, diabetic care, and g-button feeding when ordered by the student’s health care provider according to District policy and procedures) under the direction of a licensed Registered Nurse (RN) according to District policy and procedures.
- Compiles, maintains, and files all reports, records, and other documents required, including clinic records and confidential student health records (e.g., health services in Student Information System [SIS], electronic medical record, immunization records, medication administration records, and individual student treatment records).
- Maintains clinic supply inventory and requests supplies as needed.
Patient Care Coordinator
National Spine and Pain Center
Fort Worth, TX
05.2021 - 03.2023
- Provided administrative support for patient care staff.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Completed insurance verifications and claim forms for patient intake and processing.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Instructed patients on policies and required actions for different types of appointments and procedures.
Certified Medical Assistant
JPS Health Network
Fort Worth, TX
05.2016 - 06.2020
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Education
Associate of Applied Science - Health Administration
The College of Health Care Professions
Houston, TX05.2017
Skills
- Supply Restocking
- Infection Control
- Patient Education
- Quality Standards and Protocols
- Family Assistance
- Regulatory Compliance
- Patient Needs Assessment and Referral
- Patient Interviewing
- Records Management
- Patient Relations
- Attention to Detail
- Scheduling
- Medical Terminology
Timeline
Health Assistant
Fort Worth ISD
03.2023 - Current
Patient Care Coordinator
National Spine and Pain Center
05.2021 - 03.2023
Certified Medical Assistant
JPS Health Network
05.2016 - 06.2020
Associate of Applied Science - Health Administration
The College of Health Care Professions