Aliah Collins
Summary
Dynamic and dependable professional with a proven track record in roles ranging from Caregiver to Security Supervisor at Allied Universal Security Services. Excelled in customer service, CCTV monitoring, and team leadership. Skilled in problem-solving and time management, I bring a compassionate and results-driven approach to meet and surpass employer expectations.
Overview
10
10
years of professional experience
Work History
Caregiver
Self-employed
03.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Shift Lead
A Cut Above
05.2023 - 03.2024
- Completed opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Production Worker
Jeeters
08.2022 - 04.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Caregiver
Self-employed
12.2021 - 08.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Receptionist
Allied Universal Security Services
01.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Security Supervisor
Allied Universal Security Services
08.2019 - 01.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Officer
Allied Universal Security Services
01.2015 - 07.2019
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Education
High School Diploma -
Moreno Valley High School
Moreno ValleySkills
Respectful and Compassionate
Time Management
Problem-Solving
Dependable and Responsible
Customer service focus
Employee Training
Data Entry
Organization skills
Report Writing
Detail Oriented
CCTV Monitoring
Timeline
Caregiver
Self-employed
03.2024 - Current
Shift Lead
A Cut Above
05.2023 - 03.2024
Production Worker
Jeeters
08.2022 - 04.2023
Caregiver
Self-employed
12.2021 - 08.2022
Receptionist
Allied Universal Security Services
01.2021 - 12.2021
Security Supervisor
Allied Universal Security Services
08.2019 - 01.2021
Security Officer
Allied Universal Security Services
01.2015 - 07.2019
High School Diploma -
Moreno Valley High School