Taylor Montgomery
1722 Garfield Place #25 Los Angeles,CA
Summary
Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support the team. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Bartender/Head Server
HuHot Mongolian Grill
2023.03 - 2024.06
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Lead Bartender/Manager
Angad Arts Hotel
2021.09 - 2024.06
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upheld strict regulations for safe alcohol service and food safety.
Sales Associate
Purse Bar
2020.06 - 2022.02
- Traveled around surrounding states in Missouri to do pop ups, assisting customers with special events.
- Responsible for ordering inventory based off of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Provided a quick and exceptional customer experience.
- Maximized sales transactions by curating an online presence for the store.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging. Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Health Sciences With An Emphasis in Rehab Therapy
University of Missouri
Columbia, MO05.2023
Skills
- Customer Service
- Bartending
- Leadership
- Strong multitasking
- Cash Handling/ POS
- Food Safety
- Computer Skills: Microsoft, Excel, Word
- Expert Mixology
- Social Media Marketing
- Basic accounting
- Restaurant Management/Kitchen Management
- Outgoing Personality
- Social media management
- Interviewing
- Time Management
- Attention to Detail
- Teamwork and Collaboration
Accomplishments
Outside of the restaurant industry, I have started an art and Ileke jewelry (waist beads) business. I have sold artwork in various gallery openings and pop up shops. I have continuously educated myself about different art forms, techniques, and art history.
Certification
- First Aid Certification
- CPR & AED Certification
- Bartender License
- Food Handler Certification
- Behavioral Health Therapist
- Health Literacy and Public Health
Timeline
Lead Bartender/Head Server
HuHot Mongolian Grill
2023.03 - 2024.06
Lead Bartender/Manager
Angad Arts Hotel
2021.09 - 2024.06
Sales Associate
Purse Bar
2020.06 - 2022.02
Bachelor of Science - Health Sciences With An Emphasis in Rehab Therapy
University of Missouri
- First Aid Certification
- CPR & AED Certification
- Bartender License
- Food Handler Certification
- Behavioral Health Therapist
- Health Literacy and Public Health
Similar Profiles
Meagan MoranMeagan Moran
Supervisor in Training at HuHot Mongolian Grills LLCSupervisor in Training at HuHot Mongolian Grills LLC
Cecilia Trujillo GomezCecilia Trujillo Gomez
Server at HuHot Mongolian Grills LLCServer at HuHot Mongolian Grills LLC
Autumn WeekleyAutumn Weekley
Server at HuHot Mongolian Grills LLCServer at HuHot Mongolian Grills LLC