Aliah Shelin Dela Vega
San Antonio,TX
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Alphabetz Montessori
03.2024 - Current
- Carries out all administrative tasks to assist students, parents, and teachers.
- Exceptional customer service skills in greeting parents and students.
- Organized and maintained student records, ensuring accuracy and confidentiality.
- Demonstrated strong organizational skills, attention to detail, and an ability to multitask.
- Competency with electronic record-keeping systems and office equipment.
Childcare Assistant Teacher
Alphabetz Montessori
03.2024 - Current
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify a safe and secure environment.
- Helping teachers with lesson preparation, including collecting materials and setting up equipment.
- Reviewing lessons or lectures with students on a one-on-one basis or in small groups.
Pharmacy Technician
OptumRx
06.2022 - 11.2023
- Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitoring and adjusting/calibrating pharmacy equipment, fill dispensing unit.
- Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws.
Associate/Cashier
Walmart
11.2017 - 06.2022
- Maintained high customer service standards in high-volume, fast-paced environments.
- Restocked shelves, prepared for sales, and organized the sales floor.
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests.
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
Education
Associate of Science - Pre-Nursing
Northwest Vista College
San Antonio, TX12.2024
Skills
- Verbal and written communication
- Time management abilities
- Organizational Skills
- Team Collaboration
- Records Management
- Customer Complaint Resolution
- Customer Service
- Excellent Phone Etiquette
Certification
- CPR Certified – American Heart Association
- Pharmacy Technician Licensed - Texas State Board of Pharmacy
Languages
Tagalog
Native or Bilingual
Timeline
Front Desk Receptionist
Alphabetz Montessori
03.2024 - Current
Childcare Assistant Teacher
Alphabetz Montessori
03.2024 - Current
Pharmacy Technician
OptumRx
06.2022 - 11.2023
Associate/Cashier
Walmart
11.2017 - 06.2022
Associate of Science - Pre-Nursing
Northwest Vista College
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