Alian Marin
Vail Health Hospital
Madison,WI
1
Language
9
years of professional experience
Detail-oriented Healthcare Access Professional with experience in optimizing patient admissions and registration processes. Collaborates effectively within teams to meet organizational objectives and adapt to evolving demands. Excels in patient communication and data management, providing essential support in fast-paced environments.
Work History
92G Culinary Specialist
3 Years 3 Months- Prepared and presented nutritious meals for diverse dietary needs within military operations.
- Developed menus aligned with nutritional guidelines, optimizing resources while minimizing waste.
- Maintained food safety standards, ensuring compliance with health regulations and best practices.
- Collaborated with supply chain teams to procure quality ingredients, improving meal quality and satisfaction levels.
- Collaborated with fellow culinary specialists to create diverse menus, catering to various dietary needs and preferences.
Patient Access Representative
8 Years 11 Months- Managed insurance verification procedures, confirming coverage details for effective service delivery.
- Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
Associate of Arts - General Studies
- Dean's List (Spring and Fall 2018)
Skills
HIPAA compliance
Patient registration
Customer service
Phone and email etiquette
Strong empathy
Patient education
Languages
Spanish
Native or Bilingual
Timeline
92G Culinary Specialist
US Army Reserve
06.2023 - CurrentRead More
Patient Access Representative
Vail Health Hospital
10.2017 - CurrentRead More
Colorado Mountain College
Associate of Arts from General Studies
Read More