Aliana Arroyo
Cleveland,OH
Overview
10
10
years of professional experience
1
1
Certification
Work History
DSP
Ladnier
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Help residents with bathing, dressing, and using the bathroom.
- Cook and serve meals that match their dietary needs.
- Provide direct care and support to individuals with developmental disabilities in a residential setting
- Assist with daily living activities such as bathing, dressing, and meal preparation
- Administer medication and monitor vital signs as directed by healthcare professionals
- Implement individualized care plans and document progress and observations
- Promote independence and encourage participation in social and recreational activities
- Advocate for resident rights and ensure a safe and supportive environment
- Collaborate with a multidisciplinary team including social workers, nurses, and therapists
Utility- Pre-K Teacher
Lil Buddies
06.2016 - 07.2022
- Teaching children about core concepts, such as numbers, letters, shapes, and colors
- Using creative, hands-on methods of learning, such as artistic expression, free play, and storytelling
- Planning a curriculum that addresses early childhood education requirements
- Encouraging and monitoring social interactions between children
- Instilling a sense of respect and discipline, so that children work effectively in a classroom setting
- Supervising children outside of class time, such as during lunch, out on the playground, or on field trips
- Making sure that the classroom is clean, safe, and well-organized
- Setting up the materials and workspaces required for class activities
- Communicating with parents to learn more about each child's life outside the classroom
- Creating reports to inform parents about their children's progress at school
Applied Behavior Analyst
Hopebridge Pediatric Services
09.2021 - 12.2021
- Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA
- Collect accurate data daily
- Complete all data sheets, programming sheets, and progress notes daily
- Follow behavior plan, individualized treatment plan, and reinforcement schedule as prescribed
- Implement appropriate teaching strategies and behavior modification approaches
- Complete all programing requests from BCBAs and Program Coordinators in a timely manner
- Maintain organization of patient binder and ensure proper storage of binder at the end of each day
- Maintain cleanliness of center and ensure it always looks presentable
- Adhere to policies and procedures of Hopebridge
- Assist in providing a safe environment for all patients and staff
- Assist with problem solving to improve efficiency and morale within the clinic
- Portray a positive attitude and maintain a customer and co-worker satisfaction level that limits adverse situations or complaints
- Promote Hopebridge philosophies, generating team spirit and creating and maintaining an environment that fosters staff satisfaction, maximizes productivity and profitability
- Attend weekly meetings and training as requested
- Pass the RBT competency and written exam after RBT training is complete
Criminal Records Researcher
Asurint
03.2019 - 03.2020
- Retrieves and enters data from computer/web-based systems, files, and other documents related to the applicant’s history
- Locates information quickly and accurately in accordance with applicable state laws and procedures
- Uses software programs to provide instant criminal results to clients
- Examines internet databases to help investigate and adjudicate criminal records
- Performs data entry using spreadsheet or database commands
- Performs extensive internet inquiries and searches to supplement criminal records
- Analyzes information collected to identify potential problems or discrepancies
- Contacts clients and outside resources via phone to verify information
- Updates order statuses appropriately
- Handles confidential information responsibly and with good judgment
- Monitors and implements processing and system changes
- Other duties as required
Customer Service Associate
Sapells BiRite
11.2018 - 02.2019
- Collect cash, checks, and credit card payments from customers
- Make change accurately and efficiently
- Issue receipts to customers
- Deal with returns and refunds as necessary
- Maintain cash control over register drawer and verify amounts are correct
- Answer customer questions as they arise
- Calculate customer bills through cash register ringing
- Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean
Manufacturing
Flavorseal
10.2016 - 02.2017
- Perform production duties such as manual lifting, packaging, taping, labeling operations and sorting
- Move product and inventory using bin system
- Report defective materials or questionable conditions to the department supervisor
- Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations
- Perform related duties as required by supervision
- Break down cardboard for recycling
- Stand for long periods of time
- Count items
- Review packing lists
- Pack and labels shipping containers
- Maintain database of packages
- Fill out forms and papers to record measurement, weight, and product count
- Keep track of inventory
- Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
- Seal and label each container
Customer Service Associate
Walgreens
01.2015 - 02.2016
- Collect cash, checks, and credit card payments from customers
- Make change accurately and efficiently
- Issue receipts to customers
- Deal with returns and refunds as necessary
- Maintain cash control over register drawer and verify amounts are correct
- Answer customer questions as they arise
- Calculate customer bills through cash register ringing
- Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Independence, OH11.2024
High School Diploma -
Lincoln West
12.2014
Skills
- Time management
- Prioritization
- Self-starter
- Interpersonal
- Customer service
- Organization
- Able to retain information quickly
- Adaptable
- Critical thinking
- Problem solving
Certification
RBT 40 Hour Training Certification
Certified Phlebotomy Technician
Timeline
DSP
Ladnier
11.2024 - Current
Applied Behavior Analyst
Hopebridge Pediatric Services
09.2021 - 12.2021
Criminal Records Researcher
Asurint
03.2019 - 03.2020
Customer Service Associate
Sapells BiRite
11.2018 - 02.2019
Manufacturing
Flavorseal
10.2016 - 02.2017
Utility- Pre-K Teacher
Lil Buddies
06.2016 - 07.2022
Customer Service Associate
Walgreens
01.2015 - 02.2016
High School Diploma -
Lincoln West
Certificate - Phlebotomy
Phlebotomy Training Specialists