Aliana Ayala

• Supported diverse learning needs by differentiating instruction for each child based on their individual strengths and challenges.
• Established strong relationships with parents through open lines of communication, regular updates, and informative parent-teacher conferences.
• Improved classroom management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
• Facilitated smooth transitions between activities by using songs, visual cues, and verbal reminders to keep children engaged while minimizing disruptions.
• Developed age-appropriate lesson plans that integrated play-based learning opportunities for cognitive, social-emotional, physical, and creative development.

• Enhanced borrower understanding by providing clear explanations of complex student loan repayment options.
• Maintained up-to-date knowledge of federal regulations and guidelines regarding student loans, ensuring accurate advising services.
• Advised borrowers on deferment and forbearance options during financial hardships, helping them maintain good loan standing.
• Educated clients about the benefits of various forgiveness programs available to them, empowering informed decision-making processes.
• Managed a high volume of cases efficiently, prioritizing tasks based on urgency and client needs.

• Assisted with staff duty delegation, running the park as needed when management was not present
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Provided information regarding memberships and promotion of sales to guests
• Completed sales transactions, money handling and data entry into systems
• Coordinated opening and closing park procedures

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