Aliana Colosimo

• Supervising Children-
  
  Monitored and ensured the safety of up to 21 children in classroom and playground settings. Maintained a safe, positive, and engaging environment.
  

• Assisting with Activities-
  
  Helped plan and lead age-appropriate educational and recreational activities. Supported hands-on learning through games, arts and crafts, and group projects.
  

• Behavior Management-
  
  Reinforced classroom rules and routines using positive behavior strategies. Assisted in managing group dynamics and resolving conflicts calmly and effectively.
  

• Providing One-on-One and Group Support-
  
  Supported children individually and in small groups with tasks, instructions, and transitions. Adapted activities for diverse learning needs and abilities.
  

• Promoting Social Skills-
  
  Facilitated cooperative play and encouraged teamwork and communication among children. Modeled and reinforced sharing, patience, and empathy.
  

• Collaborating with Staff-
  
  Worked closely with lead teachers and support staff to coordinate daily plans. Communicated effectively with team members about student needs and progress.
  

• Maintaining a Clean and Organized Environment-
  
  Helped set up and clean up activity areas, ensuring materials were prepared and sanitized. Encouraged children to participate in keeping shared spaces tidy.

• Greeting and Engaging with Guests-
  
  Welcomed guests warmly and made them feel comfortable Used strong interpersonal skills to engage with people of all ages and backgrounds.
  

• Multitasking and Staying Organized-
  
  Managed waitlists, reservations, and seating arrangements efficiently. Juggled multiple responsibilities in a fast-paced environment while staying calm and composed
  

• Communication and Teamwork-
  
  Coordinated with servers, kitchen staff, and managers to ensure smooth service Communicated clearly and quickly, including during high-pressure situations.
  

• Problem-Solving
  
  Handled guest complaints or requests with professionalism, finding quick and friendly solutions
  

• Providing Excellent Customer Service-
  
  Focused on creating a positive, welcoming atmosphere. Remembered guest preferences and paid attention to detail
  

• Time Management-
  
  Ensured guests were seated in a timely manner and assisted in keeping service flow efficient

• Managing Daily Operations-
  
  Coordinated the smooth daily operations of the salon, ensuring everything from check-ins to cleaning was done efficiently.

This will help me bring strong organizational skills and an ability to oversee schedules, manage group activities, and ensure that things run smoothly

• Customer Service and Communication-
  
  Provided excellent customer service by addressing client inquiries, handling concerns, and assisting with tanning products and services.

At camp I will be able to interact with campers and their families, ensuring everyone feels welcome, comfortable, and informed.

• Scheduling and Appointment Coordination-
  
  Managed appointments and schedules for clients, ensuring no overlaps or confusion.

This skill will help me be able to handle camp schedules, coordinate activities, and ensure that all campers are in the right place at the right time.

• Maintaining Cleanliness and Safety Standards-
  
  Ensured that all tanning equipment and facilities were properly sanitized, adhering to health and safety regulations.
  

• Problem-Solving and Conflict Resolution-
  
  Addressed client concerns, resolving issues related to bookings, services, or product questions in a calm and professional manner.
  

• Inventory Management-
  
  Managed stock levels of tanning products, ensuring shelves were stocked and items were ordered as needed.

• Customer Service and Communication-
  
  Greeted customers, took orders, and ensured they had a positive experience. This translates directly to interacting with campers, parents, and staff, creating a welcoming and positive environment for everyone.
  

• Teamwork and Collaboration-
  
  Worked closely with other team members to ensure fast, efficient service during peak hours. I can collaborate with other staff members to ensure activities run smoothly, which is essential, especially when working with different groups of children and camp leaders.
  

• Maintaining Cleanliness and Hygiene-
  
  Followed cleaning protocols for food prep areas, dining spaces, and equipment to ensure hygiene standards were met. This is crucial for maintaining a clean, safe environment for campers
  

• Time Management and Multitasking-
  
  Handled multiple orders at once, ensuring quick service without sacrificing quality. This experience prepares me to handle multiple activities or groups of campers, keeping everything organized and on schedule.
  

• Problem-Solving and Conflict Resolution-
  
  Addressed customer concerns, resolved issues with orders, or found solutions to ensure customer satisfaction. At camp this skill will be essential for handling camper conflicts, special requests, or emergencies, and finding quick, effective solutions.
  

• Handling Cash and Payments-
  
  Processed payments, made change, and balanced cash registers at the end of shifts. At camp this will be a helpful skill if I am ever responsible for taking payments for camp activities, merchandise, or handling any form of financial transactions during camp operations.
  

• Adhering to Safety and Food Handling Standards-
  
  Ensured that food was prepared and served safely, following health regulations and procedures. At camp I would bring an understanding of following safety guidelines to activities, ensuring camper safety during all outdoor or recreational activities.
  

• Handling a Fast-Paced Environment-
  
  Managed high-pressure situations during busy hours and ensured that customers were served promptly and efficiently. My experience in staying calm under pressure will help me manage chaotic moments during large group activities or special events.