Firm Administrator
Cleaveland & Cleaveland, P.L.
07.2025 - Current
Aliana Nihan
Firm Administrator
Jacksonville,FL
Timeline
Family Law Legal Assistant
Cleaveland & Cleaveland, P.L.
07.2025 - Current
Administrative Assistant
Cleaveland & Cleaveland, P.L.
07.2025 - 11.2025
Legal Receptionist
Cleaveland & Cleaveland, P.L.
07.2025 - 08.2025
HERS Modeler
Quality Built, LLC
05.2024 - 03.2025
Assistant Code Forms Specialist
Quality Built, LLC
02.2024 - 06.2024
Assistant Project Coordinator
Quality Built, LLC
04.2022 - 09.2022
Tax Credit Project Coordinator
SkyeTec
01.2020 - 12.2023
File Processor
Quality Built, LLC
09.2019 - 03.2025
High School Diploma -
Marina High School
09.2014 - 06.2018
Work History
HERS Modeler
Quality Built, LLC
Jacksonville, FL
05.2024 - 03.2025
- Developed detailed models using software tools to enhance project visualization.
- Collaborated with cross-functional teams to gather requirements and refine modeling processes.
- Created and maintained comprehensive documentation for modeling procedures and standards.
- Conducted thorough quality checks to ensure accuracy of model outputs and data integrity.
File Processor
Quality Built, LLC
Jacksonville, FL
09.2019 - 03.2025
- Processed and verified incoming files for accuracy and compliance with established guidelines.
- Organized digital and physical filing systems to enhance document retrieval efficiency.
- Collaborated with team members to streamline file processing workflows and reduce turnaround times.
- Conducted routine audits of files to ensure data integrity and adherence to company standards.
- Maintained up-to-date knowledge of industry regulations affecting file management practices.
- Daily data review of EnergyStar and HERS rated inspection sites to be reviewed and processed through EnergyGauge USA.
Firm Administrator
Cleaveland & Cleaveland, P.L.
Jacksonville, FL
07.2025 - Current
- Supported daily administrative tasks to enhance operational efficiency and team productivity.
- Managed scheduling and calendar coordination for firm attorneys and staff members.
- Assisted in maintaining client records and documentation for accurate information retrieval.
- Processed invoices and managed office supplies to ensure smooth operations.
- Engaged with clients and vendors to facilitate effective communication and service delivery.
- Contributed to onboarding procedures for new hires, ensuring compliance with operational standards.
- Managed financial tasks such as budgeting, expense tracking, and invoicing to ensure fiscal responsibility within the firm.
Family Law Legal Assistant
Cleaveland & Cleaveland, P.L.
Jacksonville, FL
07.2025 - Current
- Drafted legal documents and correspondence under attorney supervision.
- Managed case files and organized legal records for easy access.
- Conducted legal research to support case preparation and strategy development.
- Assisted in client communication, scheduling appointments, and managing calendars.
- Prepared trial exhibits and evidence for court proceedings efficiently.
- Maintained confidentiality of sensitive information throughout all processes.
- Supported attorneys in discovery processes by gathering necessary documents.
- Utilized legal software to streamline document management and filing systems.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Administrative Assistant
Cleaveland & Cleaveland, P.L.
Jacksonville, FL
07.2025 - 11.2025
- Supported daily office operations through efficient scheduling and coordination of meetings.
- Managed incoming communications, ensuring timely responses to emails and phone inquiries.
- Assisted in maintaining organized filing systems for easy access to important documents.
- Collaborated with team members to streamline administrative processes and improve efficiency.
- Prepared and distributed internal communications, enhancing information flow within the office.
- Tracked inventory supplies, facilitating timely procurement and minimizing shortages.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Legal Receptionist
Cleaveland & Cleaveland, P.L.
Jacksonville, FL
07.2025 - 08.2025
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Handled incoming calls and routed inquiries to appropriate legal staff promptly.
- Scheduled appointments and maintained attorney calendars efficiently.
- Processed legal documents and correspondence with high attention to detail.
- Coordinated client intake procedures, gathering necessary information for case preparation.
- Assisted paralegals with document production tasks such as copying forms or scanning files into electronic format.
Assistant Code Forms Specialist
Quality Built, LLC
Jacksonville, FL
02.2024 - 06.2024
- Analyzed data trends to inform decision-making and drive business strategies.
- Coordinated project timelines, ensuring alignment with organizational objectives.
- Assisted in documenting and distributing code forms to builders in a timely manner.
Tax Credit Project Coordinator
SkyeTec
Jacksonville, FL
01.2020 - 12.2023
- Coordinated project timelines and deliverables across multiple teams to ensure alignment with strategic objectives.
- Developed and implemented project documentation processes to enhance communication and efficiency among stakeholders.
- Facilitated regular status meetings to track project progress and address potential roadblocks proactively.
- Managed resource allocation, optimizing team assignments based on skill sets and project requirements.
- Mentored junior coordinators, fostering professional development through training on best practices in project management.
Assistant Project Coordinator
Quality Built, LLC
Jacksonville, NY
04.2022 - 09.2022
- Assisted in curating weekly project quality and health reports.
- Updated project notes to maintain consistent communication between coordinators and field staff members.
- Communicating with superintendents to keep builders on track for housing projects.
Overview
6
6
years of professional experience
Education
High School Diploma -
Marina High School
Huntington Beach, CA 09.2014 - 06.2018
Skills
Collaboration and teamwork
Workload prioritization
Professionalism and ethics
Networking and relationship building
Oral communication
Recruitment and hiring
Operations management
Facilities management
Cross-functional coordination
Customer service
Problem-solving
Time management
Attention to detail
Recordkeeping and file management
Client communication
Team building and leadership
Flexible schedule
Summary
Experienced with office management, ensuring smooth daily operations through effective coordination and resource allocation. Utilizes strategic planning and problem-solving to address administrative challenges and improve workflow efficiency. Knowledge of financial oversight and team leadership to support organizational goals.