Aliana Rivas
Wilton,CT
Summary
Motivated student with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
3
3
years of professional experience
Work History
Social Services Intern
Open Doors Shelter
06.2023 - 08.2023
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Assisted clients with navigating complex social service systems, resulting in increased access to resources.
- Improved case management efficiency by maintaining accurate and organized records for each client.
- Built strong relationships with community partners, creating networks of resources for clients in need of additional support.
- Provided crisis intervention when needed, de-escalating situations and ensuring safety for all involved parties.
Hostess & Busser
OKO Westport
11.2020 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Special Education Teaching Assistant
Wilton High School
04.2021 - 06.2021
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Monitored student performance closely, identifying areas of improvement and adjusting instructional strategies accordingly.
- Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
- Prepared specialized materials and resources for individualized instruction, enabling each student to reach their full potential.
Education
Bachelor of Arts - Human Service Studies & Psychology
Elon University
Elon, NC05.2025
High School Diploma -
Wilton High School
Wilton06.2021
Skills
- Behavioral observation
- Empathy Development
- Client Advocacy
- Disability Support
Timeline
Social Services Intern
Open Doors Shelter
06.2023 - 08.2023
Special Education Teaching Assistant
Wilton High School
04.2021 - 06.2021
Hostess & Busser
OKO Westport
11.2020 - 08.2022
Bachelor of Arts - Human Service Studies & Psychology
Elon University
High School Diploma -
Wilton High School
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