Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yaylin Rodriguez

West Palm Beach,FL

Summary

Dynamic leader with proven expertise in staff management and customer service, honed at Goodwill Store and the School District of Palm Beach County. Excelled in fostering customer relationships, driving a positive work environment, and enhancing store aesthetics. Skilled in decision-making and critical thinking, consistently improving operational efficiency and team performance.

Overview

12
12
years of professional experience

Work History

Retail Merchandiser

Goodwill Store
05.2023 - Current
    • Organized and maintained displays to achieve clean and appealing product layouts.
    • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
    • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Answered customer questions regarding store merchandise, department information, and pricing.
    • Developed relationships with key store personnel to support proper product placement and visibility.
    • Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
    • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Assistant Manager

School District of Palm Beach County
03.2013 - 03.2020
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Maintained a clean, safe, and organized store environment to enhance the customer experience.
    • Developed strong working relationships with staff, fostering a positive work environment.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
    • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

High School Diploma -

Panchito Gomez Toro
Cuba
06-2008

Skills

  • Pricing strategy
  • Customer Service
  • Dependable and reliable
  • Customer Relationships
  • Decision-Making
  • Critical Thinking
  • Staff Training
  • Money Handling
  • Team motivation
  • Staff Supervision
  • Task Delegation
  • Staff Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Merchandiser

Goodwill Store
05.2023 - Current

Assistant Manager

School District of Palm Beach County
03.2013 - 03.2020

High School Diploma -

Panchito Gomez Toro

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Yaylin Rodriguez