Alianna Castel
Bettendorf,IA
Summary
I'm a hardworking individual dedicated to helping my team and myself grow every day. I'm eager to learn new things, stay on task, and keep up with all my responsibilities. I love making people laugh, including everyone, and creating a positive atmosphere. I work well under pressure, can adapt quickly, and learn hands-on. My strengths include strong social skills, fast learning, and excellent customer service. I excel in communication, time management, and problem-solving, which are critical for successful teamwork and project completion.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
Davenport , IA
08.2023 - Current
- Upheld high standards of productivity and quality in operations.
- Set specific goals for projects to measure progress and evaluate end results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Operated cash registers to process payments from customers.
- Rotated through series of different stations based on team needs.
- Addressed customer needs, responding to specific requests.
- Participated in team meetings to discuss strategies for improvement.
- Maintained positive working relationship with fellow staff and management.
- Answered phone calls regarding inquiries about products or services.
- Worked hard to learn required tasks quickly to maximize performance.
Gas Station Clerk
Quick Trip
St Louis, Missouri
08.2021 - 08.2023
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Assisted in training new employees on operating procedures within the store.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Processed and verified age for the sale of age-restricted products according to legal guidelines.
- Checked expiration dates on food items before stocking them onto shelves.
Education
High School Diploma -
Riverview Gardens High School
St Louis, Missouri05-2024
Skills
- Cleaning
- Complaint resolution
- Calculations and measurements
- Training and mentoring
- Attention to detail
- Cash handling
- Positive attitude
- Problem-solving
- Task prioritization
- Continuous development
- Money handling
- Willingness to learn
- Team building
- Leadership qualities
Timeline
Team Member
Chick-fil-A
08.2023 - Current
Gas Station Clerk
Quick Trip
08.2021 - 08.2023
High School Diploma -
Riverview Gardens High School