Alianna Johnson
Auburn,CA
Summary
Motivated and dedicated English as a Second Language teacher with a TEFL certification and a strong background in peer tutoring during high school. Skilled in creating a positive and engaging learning environment to enhance students' language proficiency and cultural understanding. Excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping Supervisor
ClipperCreek Inc.
02.2022 - 12.2022
- Supervised shipping team of 12 employees.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained complete employee records with accurate performance and attendance information.
Customer Service Team Leader
Home Depot
01.2021 - 02.2022
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Responded proactively and positively to rapid change.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Tutor
Self Employed
08.2019 - 05.2021
- Provided tutoring support to fellow high school students in various subjects, including Biology, English, Spanish, Geography, History, and Math.
- Developed personalized study plans and strategies to meet individual learning needs and enhance understanding of the subject matter.
- Utilized effective communication and interpersonal skills to establish rapport with students, fostering a comfortable and conducive learning environment.
- Assisted students in improving their study habits, time management skills, and problem-solving techniques.
- Monitored students' progress and provided constructive feedback to encourage continuous improvement.
- Collaborated with teachers and other tutors to exchange knowledge and resources, contributing to a collaborative learning community.
Education
High School Diploma -
Del Oro High School
Loomis, CA05.2021
Skills
- TEFL Certified
- Strong command of English language and grammar
- Curriculum development and lesson planning
- Interactive teaching methods
- Individualized instruction
- Classroom management
- Assessment and evaluation
- Cultural sensitivity and diversity awareness
- Excellent communication and interpersonal skills
- Organizational and time management skills
Certification
- TEFL Certification - July 2023
Timeline
Shipping Supervisor
ClipperCreek Inc.
02.2022 - 12.2022
Customer Service Team Leader
Home Depot
01.2021 - 02.2022
Tutor
Self Employed
08.2019 - 05.2021
High School Diploma -
Del Oro High School