Alianna Tribble
Roanoke,Virginia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hourly Manager
Mission BBQ
02.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed and maintained relationships with customers.
- Trained and mentored several new personnel hired to fulfill various roles.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Contributed to a positive workplace culture maintaining positive energy and quality customer service even during high volume and record-breaking sales weeks.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits.
Crew Member
Mission BBQ
09.2021 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Education
Some College (No Degree) - Nursing
Virginia Western Community College
Roanoke, VAHigh School Diploma -
Patrick Henry High School
Roanoke, VA06.2022
Skills
- Problem Solving
- Efficient Communication
- Teamwork and Collaboration
- Time Management
- Organization
- Relationship Building
Accomplishments
Employee of the month 02/2022 and 02/2023
Additional Information
Greatly enjoy the parts of my job that involve working out in the community and getting to show my appreciation to local firefighters, police, EMS and the veterans that have served our country.
Timeline
Hourly Manager
Mission BBQ
02.2023 - Current
Crew Member
Mission BBQ
09.2021 - Current
Some College (No Degree) - Nursing
Virginia Western Community College
High School Diploma -
Patrick Henry High School