Alic Bickham
Bellefontaine,OH
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Seek and listen to the subject-matter expert's opinion before making any decision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SQ Supervisor
Midwest Express, Inc.
East Liberty, Ohio
08.2023 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Train department of 165+ team on Annual Environmental Training
- OHSA 30 Certification
- OHSA 10 Certification
- Certify associates on forklift as needed
- Root Cause Analysis on safety / quality incidents
- Track data for all safety and quality incidents
- Train department supervisors on Root Cause Analysis
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Coordinated with other department supervisors to ensure smooth and safe workflow and project alignment.
- Conducted regular audits to identify process inefficiencies and recommend improvements.
- Collaborated with cross-functional teams to resolve quality issues and drive continuous improvement.
- Developed monthly reports showing inspections and improvements.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Maintained positive working relationship with fellow staff and management.
Production Supervisor
Midwest Express, Inc.
East Liberty, Ohio
09.2020 - 08.2023
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Supervised a team of 30+ employees, ensuring tasks were completed efficiently and accurately.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Optimized workflow processes, resulting in improved operational efficiency and reduced downtime.
- Managed inventory levels, ensuring adequate supply of materials for uninterrupted operations.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Evaluated existing production processes and identified areas for improvement.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending solutions for implementation.
- Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
- Ensured safety regulations were followed by all personnel in the production area.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Maintained accurate records of daily production activities.
- Resolved any conflicts between employees in a professional manner.
- Identified opportunities for process improvements through analysis of existing workflows.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
Team Leader
Midwest Express, Inc.
East Liberty, OH
10.2018 - 09.2020
- Led team in achieving operational goals through effective workflow management and resource allocation.
- Mentored associates, enhancing skill sets and improving team performance across projects.
- Streamlined processes to enhance efficiency, resulting in reduced turnaround times for service delivery.
- Implemented training programs that improved employee productivity and safety compliance standards.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Education
High School Diploma -
Benjamin Logan High School
Bellefontaine, OH05-2014
Skills
- Business Development
- Operations Management
- Process Improvement
- Data Analytics
- Goal-Oriented
- Training and mentoring
- Staff Development
- Business Administration
- Waste Reduction
- Policy Enforcement
- Conflict resolution
- Public speaking
Certification
- OHSA 10 Certification
- OHSA 30 Certification
Timeline
SQ Supervisor
Midwest Express, Inc.
08.2023 - Current
Production Supervisor
Midwest Express, Inc.
09.2020 - 08.2023
Team Leader
Midwest Express, Inc.
10.2018 - 09.2020
High School Diploma -
Benjamin Logan High School
References
- Malcolm Kerns (937) 243-8899 Former Manager Reference
- Randy Dickinson (937) 645-5622 Current Manager Reference
- Julia Castallante (937) 869-1673 Coworker Reference
Education and Training
other