Alice Bassett

• Coordinated communication between clients and attorneys to streamline transaction processes.
• Assisted in preparing legal documents, ensuring accuracy and compliance with firm standards.
• Managed appointment scheduling for client consultations, optimizing attorney availability.
• Organized case files and documentation for efficient access and retrieval by legal teams.

Executed filing of legal documents from recorder's office into abstract software, ensuring accurate record-keeping and compliance.

• Assisted members with account inquiries and transactions to enhance customer satisfaction.
• Processed loan applications, ensuring compliance with credit union policies and regulations.
• Educated members on financial products, promoting informed decision-making and engagement.
• Collaborated with team members to streamline workflows for improved operational efficiency.
• Participated in training sessions to enhance product knowledge and service delivery skills.
• Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.

• Excellent communication skills, both verbal and written.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.