Alice Collins
New York,NY
Summary
Hardworking and passionate job seeker with strong organizational skills. Experienced Tutor with AmeriCorps, delivering small-group math instruction and academic support to middle school students. Proven background in customer service and team coordination through roles as a Front Desk Receptionist, Summer Camp Counselor, and in various service industry positions.
Overview
7
7
years of professional experience
Work History
Tutor
AmeriCorps Program
08.2024 - Current
- Providing small-group instruction to middle school students in math.
- Holding secondary support roles that directly impact the academic achievements of students.
- These projects may include providing in-class or curriculum support or organizing or leading after-school clubs.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Tutor
Stemulate
06.2024 - 07.2024
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had equal opportunity for success.
Front Desk Receptionist
The Historic Georgetown Club
02.2024 - 06.2024
- Provided outgoing, upbeat and customer service, was committed, able to multitask and worked well in a fast-paced, team-oriented environment.
- Responsibilities included greeting incoming and departing guests warmly with a smile and eye contact, as well as escorting them to the assigned dining area.
- Answer incoming calls to the Club and provide appropriate service.
- Handled the reservations process from start to finish.
- Able to articulate clear greetings and farewells to guests in a polite, respectful and genuine manner.
- Able to effectively communicate on the phone, as well as work effectively within the team.
Summer Camp Counselor Volunteer
YMCA
06.2017 - 06.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Taught self-confidence, conflict resolution, problem-solving skills to campers.
• Plan supervised hiking trips, water sports, arts & crafts, chores, off-camp excursions for 500 children
• Developed and maintained working relationships with supervisors and co-workers
Intern
Englander Knabe and Allen
07.2023 - 03.2024
- Supported strategic communications firm specializing in government affairs, political campaigns, association management, crisis communication, and litigation support.
- Responsibilities included improved social media presence and social media monitoring.
- Tracking online newspapers, blogs, trade publications and provide media monitoring.
- Attending government meetings and diligently recording notes to draft memos for partners.
Hostess/Server
YardHouse
02.2021 - 01.2024
- Responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests and accommodating needs.
- Responsible for delivering friendly, accurate, sanitary and timely To Go Service so that guests can enjoy food in the comfort of their own home
- Helps patrons select food and beverages by suggesting courses, explaining chef's specialties, identifying appropriate beverage pairings, and answering food preparation questions
Tutor
DC Reads
09.2021 - 05.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Worked with disadvantaged elementary aged children in improving their reading skills
- Preserved a calm and friendly attitude in stressful, fast paced circumstances
- Taught self-confidence, conflict resolution, and social and emotional skills to 15 students
Hostess/Server
Kabuki Restaurant
07.2019 - 08.2021
- Managed five third party delivery service app, phone and in person to go-orders in tandem to maximize customer flow, handling thousands of dollars daily
- Resolved disputes between patrons and restaurant by assessing and anticipating problems.
- Educated customers about various food options, making recommendations as appropriate.
- Served orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars.
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Education
BA IN POLITICAL SCIENCE & JOURNALISM -
American University
Washington, D.C.05.2024
ASSOCIATE IN ARTS DEGREE IN POLITICAL SCIENCE -
Santa Monica College
Santa Monica, CA05.2021
Skills
- General Math Skills
- Collaboration and Teamwork
- Time Management
- Problem Solving & Adaptability
- Public Speaking
- Strong Communication Skills
- High-Volume Dining
Timeline
Tutor
AmeriCorps Program
08.2024 - Current
Tutor
Stemulate
06.2024 - 07.2024
Front Desk Receptionist
The Historic Georgetown Club
02.2024 - 06.2024
Intern
Englander Knabe and Allen
07.2023 - 03.2024
Tutor
DC Reads
09.2021 - 05.2023
Hostess/Server
YardHouse
02.2021 - 01.2024
Hostess/Server
Kabuki Restaurant
07.2019 - 08.2021
Summer Camp Counselor Volunteer
YMCA
06.2017 - 06.2024
BA IN POLITICAL SCIENCE & JOURNALISM -
American University
ASSOCIATE IN ARTS DEGREE IN POLITICAL SCIENCE -
Santa Monica College