Alice Crissman

Administrative Assistant

Allied Mechanical Constructors LLC

11.2001 - 08.2023

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Responded to inquiries from callers seeking information.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Maintained utmost confidentiality while handling sensitive information related to company data and personnel matters.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Answered incoming calls, directing clients to individuals addressing specific needs.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.