ALICE DAVIS

Sending out correspondence.

Maintaining a list of addresses.

Recording minutes of business meetings.

Kept track of reunions activities.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Assisted with typing, data entry and answering incoming calls as required.
• Participated in training and other learning opportunities to expand knowledge of company and position.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Increased customer service success rates by quickly resolving issues.
• Volunteered to help with special projects of varying degrees of complexity.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Trained New hires.
• Helped to resolve employee issues and disputes.

• Provided clerical support to company employees by copying, faxing and filing documents.
• Responded to inquiries from callers seeking information.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.