Alice DeSanto

• Improved safety standards with thorough inspections and timely repairs of ice rink equipment.
• Demonstrated commitment to professional development by attending relevant workshops, conferences, and training sessions to expand industry knowledge.
• Ensured compliance with industry regulations through meticulous adherence to established guidelines and procedures.

Interviewed and background checks for hiring of all employees.

Training and scheduling of Certified Nursing Assistants and securing their certifications.

Weekend Facility Manager.

• Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health training of consumers to adapt to regular life. Medical transcription for psyciatrist, coding and medical filing.
• Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
• Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
• Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Enhanced employee retention by developing and implementing comprehensive onboarding programs.
• Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
• Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
• Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
• Designed and executed leadership development programs, preparing high-potential employees for future management roles.
• Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
• Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.
• Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
• Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
• Improved organizational culture by initiating diversity and inclusion programs.
• Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
• Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
• Distributed employee engagement surveys to identify areas of improvement.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Instructed senior leaders on appropriate employee corrective steps.
• Devised hiring and recruitment policies for Number-employee company.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Recruited top talent to maximize profitability.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Reduced process gaps while supervising employees to achieve optimal productivity.

• Hired Nurses, and Certified Nursing Assistants (CNA) , Patroll to all employees.
• Developed comprehensive training programs to improve employee skills and performance.
• Managed all HR directives such as, Workers Comp, Secure identity clearance for possible felonies for hiring, weekend Manager to facility.