Alice Dixon
Saint Charles,MO
Summary
Patient care and phlebotomy professional with experience supporting dialysis treatment, collecting blood samples, and maintaining clean, safe work areas. Tracks vital signs, records treatment details, and assists nurses with patient comfort and access care. Known for strong communication, time management, and consistent service that supports quality care and patient trust.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Patient Care Technician
Davita Kidney Care
Saint Peters, MO
04.2026 - Current
- Supported DaVita Kidney Care dialysis patients with bedside care and direct assistance.
- Monitored vital signs and documented treatment details in patient charts.
- Assisted nurses with cannulation support, access care, and repositioning to enhance patient comfort and treatment efficiency.
- Prepared hemodialysis machines and sanitized treatment areas before sessions.
- Measured and recorded patient vital signs during each shift to monitor health status. and reported results to the staff nurse or physician to identify changes from prior measurements.
- Observed patient conditions and reported changes to clinical staff.
- Responded promptly to patient call lights and addressed needs and concerns from patients, families, and staff.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Educated patients on dialysis routines and safety protocols to promote understanding and comfort during treatment.
- Collected blood samples and handled laboratory specimens per protocol.
Personal Shopper
Instacart
04.2019 - Current
- Enhanced client satisfaction by providing personalized shopping experiences based on individual preferences..
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Achieved high satisfaction ratings through prompt order fulfillment and tailored product selections.
- Enhanced customer satisfaction by ensuring timely, accurate product deliveries.
- Cultivated strong relationships with clients through consistent communication, resulting in repeat business.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Streamlined order organization by labeling storage areas for efficient customer pickup.
- Reviewed customer orders closely to locate desired items and check the app regularly to identify changes.
- Monitored product substitutions closely to ensure accurate order fulfillment and customer satisfaction. and informed customers of the changes.
Mobile Collection Specialist 1
Impact Life
01.2026 - 04.2026
- Completed donor registrations and conducted health screenings and physical exams.
- Reviewed donor medical histories, checked vital signs, and determined eligibility.
- Performed phlebotomy and venipuncture to collect blood and plasma under strict sterile practices.
- Labeled, processed, and stored blood products while keeping accurate donor records.
- Followed FDA, OSHA, and company guidelines to support donor and product safety.
- Delivered courteous donor service, addressed discomfort promptly, and fostered strong rapport with donors.
- Set up and broke down mobile blood drives and drove blood center vehicles to and from drive sites.
- Oversaw Impact Life collection accounts, resolving billing inquiries from patients and donors effectively.
- Coordinated with insurance carriers to verify coverage and clarify claim status for Impact Life accounts.
- Reviewed past-due balances and prepared follow-up correspondence for collection activity.
Education
High School Diploma -
North County Techinical High School
Florissant, MO06-1992
Certification - Phlebotomy
St Charles Adult Education
Saint Charles, MO12-2025
Skills
- Hemodialysis preparation
- Phlebotomy collection
- Cannulation support
- Vital signs assessment
- Patient charting
- Infection prevention
- Specimen handling
- Aseptic technique
- Health monitoring
- Patient safety protocols
- Patient education
- Clinical interactions
- Critical thinking
- Team collaboration
Certification
Phlebotomist-Nationally Certified through NHA
CPR Certified
Languages
English
Professional
Timeline
Patient Care Technician
Davita Kidney Care
04.2026 - Current
Mobile Collection Specialist 1
Impact Life
01.2026 - 04.2026
Personal Shopper
Instacart
04.2019 - Current
High School Diploma -
North County Techinical High School
Certification - Phlebotomy
St Charles Adult Education